Jahsai Jones
Hopewell Junction,NY
Summary
Driven professional with a reliable track record at Amazon, adept in crisis management and expert communication. Excelled in enhancing customer satisfaction and safety standards, demonstrating a keen eye for detail and an engaging personality. Skilled in training and mentoring, achieving significant improvements in team performance and operational efficiency. Working towards building a better connection with Amazon to help further my career and position in the department.
Overview
2
2
years of professional experience
Work History
Processing Guide
Amazon
Fishkill, NY
12.2023 - Current
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assist Supervisors with associates to help promote a safe and work friendly environment
- training to reach higher level of employment(Processing Assitant)
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
Online Grocery Associate
Target
Poughkeepsie, NY
03.2023 - 11.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Online Personal Shopper
Walmart
Fishkill, NY
03.2022 - 10.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
Education
Associate of Science - Cybersecurity
Southern New Hampshire University
Hooksett, NH06.2026
High School Diploma -
John Jay Senior High School
Hopewell Junction, NY06.2021
Skills
- Expert Communication
- Social Perceptiveness
- Engaging personality
- Public Speaking
- Relationship Building
- Team Member Collaboration
- Crisis Management
- Presentation Skills
- Training and mentoring
Trading
Learning to invest and trade as a side hustle to help stay disciplined and committed to an extra opportunity to make an extra income.
Timeline
Processing Guide
Amazon
12.2023 - Current
Online Grocery Associate
Target
03.2023 - 11.2023
Online Personal Shopper
Walmart
03.2022 - 10.2022
Associate of Science - Cybersecurity
Southern New Hampshire University
High School Diploma -
John Jay Senior High School