Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
OfficeManager
Jahtireya Johnson

Jahtireya Johnson

Desoto,Texas

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Service Worker

The Great Outdoors Sub Shop
Addison, TX
09.2022 - Current
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Sales Associate

Big T Bazaar
Oak Cliff, Tx
07.2021 - 09.2021

I was responsible for helping customers find the right wig for their needs. I was required to be friendly and patient with customers. I also needed to ensure that customers were satisfied with their purchase.I made sure that all wigs were properly labeled with sizes and prices. I also made sure to check if all the wigs were in good condition before putting them up for sale. Finally, I made sure the wigs were securely stored until they were sold. I also provided customers with advice on how to care for their wigs. I gave customers tips on how to style their wigs and made them feel welcome in my store. I was happy to provide the best possible customer experience.

Education

No Degree - Cosmetology

Paul Mitchell The School - Arlington
Arlington, TX
08.2022

High School Diploma -

Sachse High School
Sachse, TX
06.2020

Skills

  • Customer Service
  • Safe Food Handling
  • Food Storage
  • Food Assembly
  • Inventory Control
  • Complaint Handling
  • Patience Maintenance
  • Computer Proficiency
  • Attention to Detail
  • Written Communication
  • Multitasking Abilities
  • Up-selling Abilities
  • Product Knowledge
  • Call Documentation
  • Empathy Display
  • Decision Making
  • Technical Support
  • Active Listening
  • Interpersonal Skills
  • Telephone Etiquette
  • Problem Solving
  • Performance Monitoring
  • Sales Techniques
  • Positive Attitude
  • Team Collaboration
  • Order Processing
  • Direct Sales
  • Regulatory Compliance
  • Quality Control
  • Product Education
  • Problem Resolution
  • Order Documentation
  • Order and Refund Processing
  • Staff Education and Training
  • Customer Retention Strategies
  • Service Upselling
  • Billing Adjustments and Refunds
  • Complaint Resolution
  • Calm Under Pressure
  • Sales Expertise
  • Upselling
  • Payment Processing
  • Product Sales
  • Contract Preparation
  • Customer Needs Assessment
  • Sales Development
  • Relationship Selling
  • Excellent People Skills
  • Verbal/Written Communication
  • Negotiation Tactics
  • Outgoing Personality
  • Building Rapport
  • Sales Forecasting
  • Stocking and Receiving
  • Cash Handling
  • Guest Relations
  • Adapt to Diverse Groups
  • Client Service
  • Exceptional Customer Service
  • Product Recommendations

Certification

Cosmetology Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Business has only two functions – marketing and innovation.
Peter Drucker

Timeline

Food Service Worker

The Great Outdoors Sub Shop
09.2022 - Current

Sales Associate

Big T Bazaar
07.2021 - 09.2021

No Degree - Cosmetology

Paul Mitchell The School - Arlington

High School Diploma -

Sachse High School
Jahtireya Johnson