Jahvarza Arrington

Cleaning Rooms

• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

• Trained new cashiers on register operations and customer service standards.
• Implemented upselling techniques to improve overall sales performance.
• Greeted customers entering store and responded promptly to customer needs.

• Processed customer transactions efficiently using POS systems.
• Managed cash drawer, ensuring accurate balancing at shift end.
• Assisted customers with menu selections and special requests.
• Maintained cleanliness and organization of dining area and front counter.
• Collaborated with team members to enhance service speed and quality.
• Resolved customer inquiries and concerns professionally and promptly.