Confident and reliable individual offering excellent communication, leadership skills and the crucial ability to operate in fast-paced team environments. Creating a warm, friendly welcoming atmosphere for both customers & co-workers.
Overview
4
4
years of professional experience
Work History
Asset Protection Detective
Macys
03.2025 - Current
Prevent theft and reduce shortage through surveillance and investigation
Monitor customer and employee activity on the sales floor and via CCTV
Apprehend shoplifters in accordance with company policy and local laws
Prepare detailed incident reports and support criminal prosecution if needed
Loss Prevention
Home Depot
02.2024 - 01.2025
Supported loss prevention efforts vigilantly monitoring any suspicious activities leading to reduced shrinkage rates.
Implemented loss prevention strategies to reduce shrinkage rates and secure store assets effectively.
Implemented loss prevention strategies, significantly reducing shrinkage.
Contributed to loss prevention efforts by monitoring inventory levels and promptly addressing discrepancies.
General Merchandise
Target
08.2023 - 02.2024
Maintaining a clean work environment
Customer service experience-stocking and inventory when needed
Follow standard operating procedures and completed all task as assigned by store manager
Maintain a positive and professional customer service-oriented attitude
Communicate openly and honestly with co-workers
Ensuring merchandise area is always organized, clean and met expectations
Assistant Manager Intern
Village Trattoria
12.2021 - 06.2023
Monitoring customer and client satisfaction
Providing training to employees
Ensuring that company guidelines are followed
Orchestrating day to day operations
Being a support to the General Manager by addressing & resolving minor operational issues