Teri Holmes
Tacoma,WA
Summary
Resourceful loss prevention officer and security management professional with over 8 years of experience maintaining secure environments while providing effective security presence and visible deterrent to crime. Personable leader to monitor rule infractions, detect suspicious activities and minimize threats. Forward-thinking emergency response specialist. Remains calm during stressful situations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Asset Protection Detective
Macys-Puyallup
Puyallup, WA
05.2023 - Current
- Observe/apprehend shoplifters, CCTV review, audits, report writing, work with local law enforcement, associate awareness training, safety meetings, maintain/record evidence, reduce shrink, respond to alarms, identify Organized Retail Theft suspects, suspect interviews, train new AP, de-escalation, run reports looking for cash shortages/return fraud/under-ringing/self transactions/coupon fraud/discount fraud, apply restraints, defensive tactics, internal investigations
Security Officer 2
Blue Origin
Kent, WA
06.2022 - 12.2022
- CCTV live monitoring, video review, security patrols, check identification, verify guests, man secured doors, operate security control gates, radio communication between facilities, customer service, maintain records, issue parking violations, identify fraudulent IDs/work orders/vehicle tabs/permits, schedules, internal investigations, safety meetings
Self Check Cashier
Walmart
Spanaway, WA
10.2021 - 08.2022
- Overlook 10 registers, recover unpaid merchandise, customer service, work hand in hand with store uniformed security and loss prevention, train new cashiers, load cash into machines, cashiering, identifying fraudulent checks/ID/coupons, de-escalation, resolving customer concerns
Asset Protection Associate
Fred Meyer
Puyallup, WA
06.2015 - 08.2016
- Observe/apprehend shoplifters, safety audits, reports, train employees on awareness, identify suspects/ORC, work with law enforcement, suspect interviews, maintain/record evidence, internal investigations, CCTV, attend legal proceedings, reduce shrink, de-escalation, run reports looking for cash shortages/return fraud/under-ringing/self transactions/coupon fraud/discount fraud
Correctional Officer
Monroe (MCC)
Monroe, WA
09.2014 - 04.2015
- Respond to body and distress alarms, count, escort inmates, cell and body searches, direct watches, reports, monitor mainline and movements, run unit booths, check in sponsors/volunteers, perimeter watch, medical/appt call outs, apply restraints, use of OC, monitor visitation, operate main gates
Loss Prevention Agent
Macy's
Tacoma, WA
05.2014 - 09.2014
- Observe/apprehend shoplifters, reports, work with local law enforcement, train new agents, CCTV, reduce shrink, audits, safety walks, interview suspects, identity ORC suspects, run reports looking for cash shortages/return fraud/under-ringing/self transactions/coupon fraud/discount fraud, apply restraints, defensive tactics
ORC Investigator
US Security Associates
Seattle, WA
04.2013 - 11.2013
- Observe/apprehend shoplifters, reports, identify ORC suspects, interviews, video surveillance, work with local law enforcement, CCTV, field investigations/observation apply restraints, train new loss prevention, audits, safety walks, conduct buy backs of stolen merchandise
Asset Protection Associate
Wal Mart
Puyallup, WA
05.2011 - 09.2012
- Observe/apprehend shoplifters, reports, return/check fraud, internal investigations, safety audits, cashier audits, associate awareness training, attend legal proceedings, local police interaction, maintain/record evidence, partner with local retailers on wanted ORC subjects, front end prevention training, train new agents, attend legal proceedings, maintain/record evidence, CCTV
- Reduced shrink by $140,000
- Had agent record for most amount of stops
- Recovered approximately $45,000 in fraudulent payroll checks by training the service desk employees.
Asset Protection Specialist
Home Depot
Pierce County, WA
03.2010 - 12.2010
- Observe/apprehend shoplifters, reports, return/credit card/check fraud, internal investigations, safety audits, secure merchandise, attend legal proceedings, maintain/record evidence, partner with local retailers, associate awareness training, front-end prevention training, CCTV
Loss Prevention Lead
Kmart
Lakewood, WA
10.2008 - 06.2010
- Observe/apprehend shoplifters, reports, internal investigation, train new agents, attend legal proceedings, maintain/record evidence, local police interaction, safety audits, secure merchandise, associate awareness, front end prevention training, CCTV
- Had store record for agent with the most stops.
Education
High school diploma -
Spanaway Lake High School
01.1996
Skills
- CCTV
- Surveillance
- Loss Prevention
- Security
- Internal Audits
- Law Enforcement
- Supervising Experience
- Project Management
- Payroll
- Auditing
- Risk Management
- Interviewing
- Writing Skills
- Typing
- Administrative Experience
- Maintenance
- Customer service
- Cash handling
- Supervising experience
- Leadership
- Project management
- Research
- Fraud prevention and detection
- Risk management
- Cash register
- Driving
- Financial auditing
- Banking
- Project leadership
- Data analysis skills
- Analysis skills
- Law enforcement
- Loss prevention
- Microsoft Office
- Management
Certification
Driver's License
Personal Information
Willing To Relocate: Anywhere
Timeline
Asset Protection Detective
Macys-Puyallup
05.2023 - Current
Security Officer 2
Blue Origin
06.2022 - 12.2022
Self Check Cashier
Walmart
10.2021 - 08.2022
Asset Protection Associate
Fred Meyer
06.2015 - 08.2016
Correctional Officer
Monroe (MCC)
09.2014 - 04.2015
Loss Prevention Agent
Macy's
05.2014 - 09.2014
ORC Investigator
US Security Associates
04.2013 - 11.2013
Asset Protection Associate
Wal Mart
05.2011 - 09.2012
Asset Protection Specialist
Home Depot
03.2010 - 12.2010
Loss Prevention Lead
Kmart
10.2008 - 06.2010
High school diploma -
Spanaway Lake High School