Summary
Overview
Work History
Education
Skills
Certification
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Timeline
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Osiris Smith

Milwaukee,WI

Summary

Experienced security professional with expertise in implementing and maintaining security protocols. Recognized for reliability and adaptability in dynamic environments, with a strong focus on collaborative efforts to achieve results. Proficient in surveillance, incident response, and conflict resolution, bringing a balanced approach to team alignment and operational efficiency.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Asset Protection Detective

Macys Department Store
06.2025 - Current
  • Enforced company policies related to asset protection.
  • Maintained a detailed log of all incidents that occurred during shift hours.
  • Organized evidence collected during investigations into clearly labeled containers for use in court proceedings.
  • Investigated cases of internal and external theft, fraud, and shoplifting.
  • Assisted in the apprehension of shoplifters and apprehended suspected criminals when necessary.
  • Responded quickly to emergency situations such as robberies or customer disputes.
  • Monitored store surveillance footage to detect suspicious activity and potential theft.
  • Collaborated with law enforcement personnel to ensure proper handling of criminal cases.
  • Inspected buildings regularly for signs of tampering or vandalism.
  • Intervened in customer disputes as needed to maintain order within the store environment.
  • Performed regular audits of inventory levels to identify discrepancies between expected stock levels and actual stock levels.
  • Analyzed data from investigations to identify trends in criminal activities.
  • Prepared detailed reports outlining the facts surrounding each case investigated.
  • Provided security for high-value merchandise by patrolling areas on foot or using CCTV systems.
  • Developed strategies for deterring shoplifting and other forms of theft.
  • Provided customer service assistance when needed including answering questions about store policies.

Security Officer

Allied Universal Security Services
02.2025 - 06.2025
  • Monitored premises and recorded activity in daily officer reports.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Security Officer

Potawatomi Hotel & Casino
02.2025 - 04.2025
  • Monitored premises and recorded activity in daily officer reports.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Liquor Manager/Bartender/Store Manager

Metro Market
09.2023 - 02.2025

Duties where to Manage the liquor department operations, ensuring seamless daily functions and customer satisfaction and interview and onboarding new employees. conduct regular performance reviews to assess training needs and identify areas for improvement. Managed employee schedules, delegate tasks, and oversee performance. Motivated my team to achieve sales goals, provided feedback, and address performance issues. I alos tracked inventory, ensuring sufficient stock to meet customer demand while minimizing overstocking.

Unarmed Security Officer

Metro Loss Prevention
10.2022 - 02.2023
  • Safeguarded assets, enforced regulations, ensured safety compliance, and responded to emergencies
  • Conducted thorough security checks, documented observations, and maintained detailed reports
  • Collaborated with team to enhance security protocols, leading to improved incident response time
  • Utilized analytical skills to identify potential threats, contributing to a safer environment
  • Provided support during emergency situations, ensuring swift and effective resolution

Armed Security Officer Supervisor

Nighthawk Security Company LLC
05.2021 - 04.2022
  • Safeguarded assets and upheld laws, ensuring a secure environment
  • Efficiently responded to emergencies, minimizing potential risks
  • Conducted thorough security checks, enhancing area safety
  • Compiled detailed reports, providing valuable insights
  • Demonstrated vigilance and quick decision-making under pressure
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority

Security Director

Ag Tech
10.2021 - 02.2022
  • Managed asset security, ensuring employee safety and compliance with protocols
  • Led safety training, enhancing emergency readiness and reducing incidents
  • Implemented security policies, achieving measurable improvements in safety
  • Recorded incident reports with detailed accounts of occurrences
  • Supervised grounds, employee entrances, and exits and security officers on duty
  • Monitored property and investigated areas of suspicion

Security Officer/Dispatcher

GardaWorld
11.2019 - 05.2021
  • Managed security calls, ensuring swift response and clear communication, enhancing safety protocols
  • Monitored surveillance, identifying threats, improving incident response and reducing risks
  • Handled management emails efficiently, maintaining smooth operations and timely information flow
  • Acted quickly during emergency situations to reduce opportunity for damage and injury
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification

Scale Operator

Goodwill Industries
12.2018 - 10.2019
  • Managed truck weighing operations, ensuring accurate data entry and compliance
  • Reviewed and recorded manifests, enhancing data integrity and operational efficiency
  • Utilized computerized systems for precise data management and reporting
  • Conducted material sampling, contributing to quality control and process improvement
  • Operated weigh scales and issued tickets when necessary
  • Communicated with operators to share information related to product

Armed Security Officer

Securitas
06.2017 - 10.2018
  • Secured premises by patrolling and monitoring, ensuring safety and compliance
  • Responded to emergencies, enhancing response efficiency and minimizing risks
  • Conducted thorough security checks, identifying potential threats and vulnerabilities
  • Completed detailed reports on duty observations, improving incident documentation
  • Monitored surveillance equipment, maintaining operational integrity and security
  • Acted quickly during emergency situations to reduce opportunity for damage and injury

Store Manager

Walmart
10.2015 - 02.2017

Duties where to find and interview and onboarding new employees. conduct regular performance reviews to assess training needs and identify areas for improvement. Managed employee schedules, delegate tasks, and oversee performance. Motivated my team to achieve sales goals, provided feedback, and address performance issues. I alos tracked inventory, ensuring sufficient stock to meet customer demand while minimizing overstocking.

Correctional Officer

St Louis Correctional Facility
09.2015 - 02.2017

My Duties where Maintain security and order in correctional facility, ensuring safety and compliance i also Supervised inmate activities and enforced rules, reducing incidents by measurable results.

Conducted thorough contraband searches, enhancing facility safety. Handled emergencies effectively, ensuring rapid resolution and minimal disruption. Collaborated with staff to maintain discipline, fostering a secure environment.

Aircraft Cleaner

Plane Detail
11.2015 - 05.2016
  • Cleaned aircraft interiors and exteriors, ensuring safety and efficiency
  • Trained new staff, enhancing team performance and service quality
  • Replaced airplane carpets, maintaining high standards of cleanliness
  • Mixed cleaning chemicals safely, adhering to industry regulations
  • Maintained, cleaned and sanitized interior of aircraft
  • Improved turnaround time for aircraft cleaning services, ensuring timely departures

Assistant Manager

Kmart
01.2012 - 12.2014

Duties where to find and interview and onboarding new employees. conduct regular performance reviews to assess training needs and identify areas for improvement. Managed employee schedules, delegate tasks, and oversee performance. Motivated my team to achieve sales goals, provided feedback, and address performance issues. I alos tracked inventory, ensuring sufficient stock to meet customer demand while minimizing overstocking.

Machine Operator and Material Handler

Preferred Staffing
11.2008 - 12.2011
  • Started as a packer and packed products
  • Promoted to material handler
  • Weighed, counted, and measured incoming and outgoing products
  • Sanitized machines and checked them before the next run
  • Recorded damages and discarded items
  • Followed detailed instructions to operate machines with accuracy and produce quality products
  • Complied with company and OSHA safety rules and regulations

Education

Trade school - Security and law enforcement

Saint Louis Job Corps
St. Louis, MO
12.2018

High School Diploma -

Milwaukee Academy of Science
Milwaukee, WI
06.2008

Skills

  • Problem solving
  • Computer skills
  • Store Surveillance
  • Microsoft Office
  • Customer Service
  • Phone etiquette
  • Product packaging
  • Safety protocols
  • CCTV monitoring
  • Safety and security procedures
  • Emergency planning
  • Warehouse safety
  • Incident reporting
  • Surveillance techniques
  • Physical security measures
  • Policy enforcement
  • Access control management
  • Background checks
  • Emergency response coordination
  • Loss prevention strategies
  • Crime scene preservation
  • Security systems operation
  • Evidence collection
  • Asset recovery
  • External theft investigations
  • Internal theft investigations
  • Interviewing techniques
  • Investigative skills
  • Video surveillance proficiency
  • CCTV systems
  • Surveillance
  • Risk assessment
  • Retail operations
  • Loss prevention training
  • Interview tactics
  • Logs and reporting
  • Security training
  • Certified fraud examiner
  • Security checks
  • Covert camera installation
  • Asset protection strategies
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Reliability
  • Critical thinking
  • Internal investigations
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication

Certification

  • Guard Card
  • Armed Security License

<Enter your own>

Timeline

Asset Protection Detective

Macys Department Store
06.2025 - Current

Security Officer

Allied Universal Security Services
02.2025 - 06.2025

Security Officer

Potawatomi Hotel & Casino
02.2025 - 04.2025

Liquor Manager/Bartender/Store Manager

Metro Market
09.2023 - 02.2025

Unarmed Security Officer

Metro Loss Prevention
10.2022 - 02.2023

Security Director

Ag Tech
10.2021 - 02.2022

Armed Security Officer Supervisor

Nighthawk Security Company LLC
05.2021 - 04.2022

Security Officer/Dispatcher

GardaWorld
11.2019 - 05.2021

Scale Operator

Goodwill Industries
12.2018 - 10.2019

Armed Security Officer

Securitas
06.2017 - 10.2018

Aircraft Cleaner

Plane Detail
11.2015 - 05.2016

Store Manager

Walmart
10.2015 - 02.2017

Correctional Officer

St Louis Correctional Facility
09.2015 - 02.2017

Assistant Manager

Kmart
01.2012 - 12.2014

Machine Operator and Material Handler

Preferred Staffing
11.2008 - 12.2011

High School Diploma -

Milwaukee Academy of Science

Trade school - Security and law enforcement

Saint Louis Job Corps
Osiris Smith