James Herrera
Zephyrhills
Summary
Seasoned Asset Protection Detective with comprehensive experience in loss prevention, asset protection, and surveillance. Strong investigative skills utilized to identify internal theft and fraud while maintaining high levels of confidentiality and professionalism. Demonstrated ability to develop robust security protocols that safeguard company assets, resulting in minimized financial losses. Proven track record in collaborating with law enforcement agencies for successful resolution of complex cases.
Overview
28
28
years of professional experience
Work History
Asset Protection Detective
Macy's
Tampa
10.2024 - Current
- Monitored store premises for suspicious activity and theft.
- Conducted investigations into internal and external theft incidents.
- Collaborated with local law enforcement on security matters.
- Trained staff on loss prevention techniques and safety protocols.
- Reviewed surveillance footage to identify potential security breaches.
- Maintained accurate records of incidents and investigations conducted.
- Engaged with customers to promote a safe shopping environment.
- Monitored store surveillance footage to detect suspicious activity and potential theft.
- Assisted in the apprehension of shoplifters and apprehended suspected criminals when necessary.
- Prepared detailed reports outlining the facts surrounding each case investigated.
- Provided customer service assistance when needed including answering questions about store policies.
- Adhered to safety protocols while responding to potentially dangerous situations.
- Trained new staff members on loss prevention procedures.
- Provided security for high-value merchandise by patrolling areas on foot or using CCTV systems.
- Developed strategies for deterring shoplifting and other forms of theft.
Lead Medical Technician
Department of Defense, USMEPCOM
11.2005 - Current
- Processing applicants ensuring that they are medically qualified for military service.
- Ensure all areas are fully staffed, manage applicant flow, ensure weekly training is conducted.
- I supervise employee training on our EHR system.
- I supervise FBP doctor projections and maintain accurate logs that are submitted to headquarters in order to ensure the FBPs get accurate compensation for their hours worked.
- Acting supervisor when the NCOIC is in.
- Supervise equipment maintenance in the medical section, administer EKGs, hearing and vision testing.
Asset Protection Detective
Dillards Department Store
Clearwater
03.2015 - 03.2021
- Monitored store premises for suspicious activity and theft.
- Conducted investigations into internal and external theft incidents.
- Collaborated with local law enforcement on security matters.
Medic
DOD, US Army, US Army reserve
08.1997 - 08.2011
- Take vital signs, Phlebotomy skill set, IV skill set, manage blood loss, trained on proper injection protocol, assist the Physician in minor procedures.
- I also trained on conducting bed baths and administering medications on patients.
- Fully trained on proper triage techniques and proper packaging of patients getting ready for medical evac.
Education
High School Diploma -
Far Rockaway High School
Skills
- Punctual and dependable
- Surveillance monitoring
- Incident investigation
- Loss prevention training
- Evidence documentation
- Shoplifting deterrence
- Collaboration with law enforcement
- Staff supervision
- Effective communication
- Problem solving
- Attention to detail
- Asset recovery
- Security systems operation
- Physical security measures
- CCTV monitoring
- Loss prevention strategies
- External theft investigations
- Evidence collection
- Surveillance techniques
- CCTV systems
Application Details
Senior Management, 01/16/24
Timeline
Asset Protection Detective
Macy's
10.2024 - Current
Asset Protection Detective
Dillards Department Store
03.2015 - 03.2021
Lead Medical Technician
Department of Defense, USMEPCOM
11.2005 - Current
Medic
DOD, US Army, US Army reserve
08.1997 - 08.2011
High School Diploma -
Far Rockaway High School