Summary
Overview
Work History
Education
Skills
Certification
Additional Experience
Timeline
Generic

Joshua Hogg

Arlington,TX

Summary

Energetic and customer-focused Retail & Sales Associate with 5+ years of experience delivering high-quality service in fast-paced retail, sales, and hospitality environments. Skilled in cash handling, merchandising, upselling, and resolving customer concerns. Proven ability to build rapport with clients, manage multiple priorities, and contribute to a positive store atmosphere.

Knowledgeable [Desired Position] with proven record in safeguarding assets and reducing shrinkage. Adept at conducting thorough investigations and implementing security protocols. Demonstrated expertise in surveillance operations and incident reporting, enhancing overall store safety and security.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Asset Protection Detective

Macys
03.2025 - Current
  • Conducted thorough investigations to identify and prevent theft and fraud incidents.
  • Collaborated with law enforcement to report criminal activity and ensure proper legal procedures.
  • Utilized surveillance systems to monitor store areas, enhancing loss prevention strategies.
  • Analyzed incident reports to identify patterns and recommend improvements in security protocols.

Lost Prevention Specialist

Albertsons
08.2024 - 02.2025
  • Analyzed loss prevention strategies to identify vulnerabilities and reduce shrinkage.
  • Monitored surveillance systems to detect suspicious activities and prevent theft.
  • Collaborated with store management to develop and implement loss prevention policies.
  • Conducted investigations into inventory discrepancies, documenting findings accurately.
  • Engaged with law enforcement as necessary to support criminal investigations related to theft.
  • Developed reports on theft incidents and trends to inform management decisions.
  • Trained staff on loss prevention techniques and best practices for maintaining security.

Store Associate

Forever 21
05.2024 - 08.2024
  • - Managed dressing rooms, assisted customers with merchandise selection, and maintained floor presentation.
  • - Promoted sales events and store promotions to drive additional purchases.

Cashier/Customer Service

Walgreens
02.2024 - 05.2024
  • - Processed customer purchases, returns, and exchanges efficiently while ensuring accurate cash handling.
  • - Assisted with online orders and curbside pickups, maintaining high service satisfaction scores.
  • - Operated photo department equipment, producing passport photos and custom prints.

Customer Account Advisor

Aaron’s Sales & Lease
02.2023 - 01.2024
  • - Managed leasing accounts, processed payments, and updated customer information.
  • - Supported customers in achieving ownership by setting payment schedules and offering financial guidance.

Cashier

Academy Sports + Outdoors
11.2021 - 02.2023
  • - Handled cash, credit, and returns while maintaining till accuracy and security.
  • - Promoted store credit card offers and assisted customers across multiple departments.

Education

Digital Music Production

Cedar Valley College
Lancaster, TX

Diploma - undefined

Justin F. Kimball High School
Dallas, TX
05.2019

Skills

  • Customer Service & Sales: POS systems, upselling, cross-selling, product knowledge, client relations, complaint resolution
  • Retail Operations: Merchandising, stock replenishment, floor displays, loss prevention awareness, inventory control
  • Technical Skills: Microsoft Office (Word, Excel, PowerPoint), Salesforce, online order processing, photo lab equipment
  • Additional Skills: Communication, time management, multitasking, safety awareness, teamwork
  • Surveillance techniques
  • CCTV monitoring
  • Integrity and trustworthiness
  • Incident reporting

Certification

Food Handler Certification – State of Texas

Additional Experience

  • Sales Associate – Cricket Wireless Authorized Dealer – Arlington, TX (Sep 2021 – Nov 2021)
  • Sales Associate – Forever 21 – Dallas, TX (Jan 2020 – Jun 2021)
  • Cook – Little Caesars Pizza – Dallas, TX (Nov 2018 – Apr 2019)
  • Asset Protection Detective – Macy’s – Arlington, TX (Mar 2025 – Present)
  • Loss Prevention Specialist – Albertsons – Fort Worth, TX (Aug 2024 – Mar 2025)

Timeline

Asset Protection Detective

Macys
03.2025 - Current

Lost Prevention Specialist

Albertsons
08.2024 - 02.2025

Store Associate

Forever 21
05.2024 - 08.2024

Cashier/Customer Service

Walgreens
02.2024 - 05.2024

Customer Account Advisor

Aaron’s Sales & Lease
02.2023 - 01.2024

Cashier

Academy Sports + Outdoors
11.2021 - 02.2023

Diploma - undefined

Justin F. Kimball High School

Digital Music Production

Cedar Valley College

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