Jose Beltre
Pennsauken,NJ
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Resourceful loss prevention officer and security management professional with several years of experience maintaining secure environments while providing effective security presence and visible deterrent to crime. Personable leader to monitor rule infractions, detect suspicious activities and minimize threats. Forward-thinking emergency response specialist. Remains calm during stressful situations.
Overview
3
3
years of professional experience
Work History
Asset Protection Detective
Macy’s
Cherry Hill, NJ
11.2023 - 02.2025
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
- Ascertained, investigated, and alleviated internal and external theft and fraud.
- Monitored store surveillance footage to detect suspicious activity and potential theft.
- Provided friendly and professional assistance to employees, visitors and customers.
Sales Associate
JCPenney
Cherry Hill, NJ
09.2021 - 04.2022
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
Customer Service Associate
Jcpennys
Cherry Hill, NJ
09.2021 - 04.2022
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Consulted with customers regarding needs and addressed concerns.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Education
Mechanic Certificate -
Pennco Tech
Blackwood, NJ08-2024
High School Diploma -
Camden Academy Charter High School
Camden, NJ06.2022
Skills
- Retail loss prevention
- Cash handling accuracy
- Reliable and punctual
- Outgoing personality
- Listening skills
- Cash register operation
- Excellent communication skills
- Money handling
- Team player mentality
Timeline
Asset Protection Detective
Macy’s
11.2023 - 02.2025
Sales Associate
JCPenney
09.2021 - 04.2022
Customer Service Associate
Jcpennys
09.2021 - 04.2022
Mechanic Certificate -
Pennco Tech
High School Diploma -
Camden Academy Charter High School