Summary
Overview
Work History
Education
Skills
Timeline
Generic

Murtaza Syed

Fort Worth

Summary

Efficient and knowledgeable worker with 5 years of experience in customer service and sales across various retail environments. Proven expertise in B2B sales and commercial accounting, enhancing customer satisfaction and driving revenue growth. Currently leveraging technical skills in a mobile mechanic role, demonstrating adaptability and a strong commitment to service excellence.

Knowledgeable Loss Prevention with proven record in safeguarding assets and reducing shrinkage. Adept at conducting thorough investigations and implementing security protocols. Demonstrated expertise in surveillance operations and incident reporting, enhancing overall store safety and security.

Professional in asset protection with a strong background in safeguarding assets and minimizing losses. Skilled in surveillance, investigation, and risk assessment. Known for effective communication, collaboration, and adaptability. Consistently delivers reliable results and ensures security protocols are upheld.

Overview

3
3
years of professional experience

Work History

Asset Protection Detective

Macy's
06.2024 - 10.2024
  • Camera and floor surveillance, apprehensions, case filing, internal and external investigation, attention to detail, ORC identification
  • Conducted thorough surveillance to identify and prevent theft incidents in high-risk areas.
  • Collaborated with store management to implement loss prevention strategies and improve safety protocols.
  • Analyzed video footage to gather evidence for investigations and support disciplinary actions.
  • Trained new staff on loss prevention techniques and emergency response procedures.
  • Assisted in inventory audits to ensure accuracy and detect discrepancies effectively.
  • Coordinated with local law enforcement during investigations to enhance security measures.

Automotive Mechanic

Quinn Automotive
11.2023 - Current
  • Conducted oil changes, brake changes, fluid refills, spark plug/ignition coil replacement, thermostats and water pump, A/C refrigerant refill.
  • Diagnosed mechanical issues using advanced diagnostic tools and equipment.
  • Performed routine maintenance on vehicles, ensuring optimal performance and safety standards.
  • Collaborated with team members to streamline workflow and improve service efficiency.

Parts Sales Manager

AutoZone
03.2023 - 09.2024
  • Customer service, parts sales, parts knowledge, Commercial Sales, Commercial Expert, Business to Business Sales, Commercial Accounting
  • Managed inventory levels to ensure optimal stock availability for customer demands.
  • Trained and mentored sales associates on product knowledge and customer service best practices.
  • Evaluated team performance, providing feedback to drive improvement in service delivery standards.

Lumber Associate

The Home Depot Inc
04.2024 - Current
  • Customer Service, Sales
  • Operated forklifts and pallet jacks to efficiently transport lumber throughout warehouse.
  • Assisted customers in selecting appropriate materials based on project specifications and needs.
  • Maintained inventory accuracy through regular stock checks and organized storage solutions.
  • Adhered to safety protocols, ensuring compliance with industry standards during all operations.

Wal-Mart Associate

Walmart
07.2022 - 10.2022
  • Customer service, sales

Crew Member

Wendy’s
03.2022 - 05.2022
  • Customer service, cashier, sales

Education

No Degree - Computer Science

Weatherford College
Weatherford, TX
07-2026

Skills

  • Adobe Photoshop

  • Account management

  • Time management

  • Loss prevention

  • Sales

  • B2B sales

  • Retail sales

  • Sales Management

  • Conflict management

  • Python

  • Computer skills

  • Surveillance

  • Customer service

  • Management

  • Integrity and trustworthiness

  • CCTV monitoring

  • Incident reporting

  • Surveillance techniques

  • Physical security measures

  • Policy enforcement

  • Access control management

  • Loss prevention strategies

  • Security systems operation

  • Emergency response coordination

  • External theft investigations

  • Investigative skills

  • Internal theft investigations

  • Asset recovery

  • Video surveillance proficiency

  • Risk assessment

  • Retail operations

  • Covert camera installation

Timeline

Asset Protection Detective

Macy's
06.2024 - 10.2024

Lumber Associate

The Home Depot Inc
04.2024 - Current

Automotive Mechanic

Quinn Automotive
11.2023 - Current

Parts Sales Manager

AutoZone
03.2023 - 09.2024

Wal-Mart Associate

Walmart
07.2022 - 10.2022

Crew Member

Wendy’s
03.2022 - 05.2022

No Degree - Computer Science

Weatherford College

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