Joseph Garcia
Fremont,CA
Summary
My name is Joseph Garcia, and I am currently enrolled in college. I am a dedicated individual who consistently puts forth substantial effort, regardless of the task at hand. With a diverse background, I possess experience in various fields, including security, coaching, and leadership positions. I am characterized by my determination, loyalty, and unwavering commitment to achieving my goals.
Overview
2
2
years of professional experience
Work History
Asset Protection Detective
Macys Department Store
08.2023 - Current
- Adhered to asset protection programs and procedures to enforce audit compliance.
- Greeted and welcomed customers on sales floor to maintain service levels and security.
- Maintained building safety and security when opening and closing facility.
- Participated in store shortage reduction program by working with teammates in multiple departments.
- Identified, observed and apprehended individuals for committing theft by shoplifting.
- Performed security walks around store to monitor employee and customer activities.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
Security Guard
Landmark Staff Event
05.2023 - 08.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Crew Member
Blaze Pizza
06.2021 - 12.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
American High
Fremont, CA06.2023
Skills
- Wicklander Trained
- Surveillance
- Risk Assessment
- Critical Thinking
- Conflict Resolution
- Safety Management
- Physically Fit
- Ball Control Skills
- Training Exercises
- Program Leadership
- Mentoring
- Coaching Experience
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Asset Protection Detective
Macys Department Store
08.2023 - Current
Security Guard
Landmark Staff Event
05.2023 - 08.2023
Crew Member
Blaze Pizza
06.2021 - 12.2022
High School Diploma -
American High