Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kimberley Spence

El Paso,TX

Summary

Resourceful, organized, and dependable Asset Protection Investigator with 4+ years of experience and an immaculate eye for detailed observing. Fully Committed to honesty, integrity, and company loyalty. Capable of managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A strong collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture in a lively, fast-paced setting.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Asset Protection Investigator

Walmart
12.2020 - 04.2024
  • Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach towards loss prevention efforts.
  • Developed comprehensive case reports detailing investigation findings, which facilitated swift action by senior management.
  • Maintained a high level of confidentiality while handling sensitive information during investigations and reporting procedures.
  • Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
  • Assisted fellow investigators in complex cases when needed, sharing expertise on specific tactics or technologies used in asset protection work.
  • Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
  • Performed security walks around store to monitor employee and customer activities.

Truck Driver Helper

Spur Transport
09.2015 - 02.2020
  • Assisted with vehicle maintenance tasks, contributing to the overall safety and functionality of the load.
  • Applied strong problem-solving skills during unexpected delivery challenges, finding solutions that minimally impacted timelines or customer satisfaction levels.
  • Promoted a clean working environment by keeping the truck cab neat and organized at all times.
  • Minimized potential accidents through adherence to safety protocols while on job sites or navigating heavy traffic conditions alongside drivers.
  • Maintained accurate records of deliveries, pickups, and other relevant information to streamline operations.

Education

GED -

Ysleta Community Learning Center
El Paso, TX
2010

Skills

  • Video Monitoring
  • Video surveillance proficiency
  • Incident Reporting
  • Access Control
  • Crime Prevention
  • Policy Enforcement
  • Wicklander trained
  • Critical Thinking
  • Conflict Resolution
  • CCTV Systems
  • Crisis Management

Languages

Spanish
Native or Bilingual

Certification

  • Wicklander Certified Asset Protection Investigator- Certified October 18th 2022
  • API Training - Walmart Academy November 2022

Timeline

Asset Protection Investigator

Walmart
12.2020 - 04.2024

Truck Driver Helper

Spur Transport
09.2015 - 02.2020

GED -

Ysleta Community Learning Center
Kimberley Spence