Open To Work
Errol Mckoy
Saint Albans,NY
Summary
My name is Errol. I am hard working, very punctual and a team player. I have great customer service skills, i am a fast learner and i have great leadership skills which i have developed over the years working as a supervisor, Assistant and Store manager. Working at walmart in the Electronics department have broaden my knowledge with computers and various types of electronics. I have worked as an Asset Protection Detective (APD) at Walmart and is currently working at Macy's as an APD which also helped to shape me into becoming a more focused and observant person. With ne you are getting a well diverse and and reliable worker. Thank you in advance.
Resourceful Asset Protection Detective known for high productivity and efficient task completion. Possess specialized skills in surveillance techniques, loss prevention strategies, and risk assessment management. Excel in communication, problem-solving, and teamwork, ensuring effective collaboration with law enforcement and retail teams to minimize theft and ensure asset protection.
Overview
14
14
years of professional experience
Work History
Asset Protection Detective
Macy's
Valley Stream, USA
05.2018 - Current
- The primary responsibility is to prevent the loss of company property while maintaining a safe and friendly business environment.
- I am responsible for monitoring the store's interior and exterior using Closed Circuit Television (CCTV), for shoplifters and dishonest employees.
- While supervising a team of Visual Security Officers (VSO) that are working on the sales floor.
- Another responsibility is to respond to alarm calls such as burglar, fire and other alarms that may go off after store hours.
Sales Associate/Asset Protection Detective
Walmart
Uniondale, USA
11.2015 - 03.2018
- Started as a sales associate in the electronics department.
- The responsibilities were to provide great customer service and help the customers based on my product knowledge.
- Based on my performance and shrink awareness I was promoted to Asset Protection Detective.
- The responsibilities were to: Monitor the building using (CCTV) not just for theft but also to ensure the safety of the customers and associates that are in the building.
- Supervise a team of seven door greeters that are responsible to reduce shrink by greeting and monitoring customers entering and leaving the store.
Assistant/Store Manager
Family Dollar
Hempstead, USA
11.2011 - 01.2015
- Responsibilities include making employee schedules, delegating work, hiring and training new and old workers, ensuring 100% customer satisfaction, while working to make sure monthly sales quota are met.
- Responsible for opening and closing the building, scanning the interior and exterior of the store using (CCTV), and also responsible for making sure that daily cash drops are done at the bank.
Education
Flushing High School -
Flushing High School
Valley Stream, NYYork College -
York College
Skills
- Customer service
- Team supervision
- Loss prevention
- Crisis response
- Surveillance monitoring
- Retail operations
- Employee training
- Inventory management
- Evidence collection
- Conflict resolution
- Investigative skills
- Incident reporting
- Interviewing techniques
- External theft investigations
- Emergency response coordination
- Policy enforcement
- Access control management
- Integrity and trustworthiness
- CCTV monitoring
- Surveillance techniques
- Internal theft investigations
- Physical security measures
- Asset recovery
- Security systems operation
- Covert camera installation
- Security training
- Shoplifting deterrence
- CCTV systems
- Physical security assessments
- Logs and reporting
- Multitasking Abilities
- Customer monitoring
- Plain-clothes surveillance
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Asset Protection Detective
Macy's
05.2018 - Current
Sales Associate/Asset Protection Detective
Walmart
11.2015 - 03.2018
Assistant/Store Manager
Family Dollar
11.2011 - 01.2015
Flushing High School -
Flushing High School
York College -
York College