Jai Gentry
Washington,DC
Summary
Motivated student seeking an internship with Rep. Eleanor Holmes Norton to gain hands-on experience assisting the initiatives that benefit the country.
Overview
1
1
year of professional experience
Work History
Retail Sales Specialist
Calzedonia USA INC
350 5th AVE 41st Floor, NY
07.2022 - 08.2023
- Created and enforced policies and procedures for retailer generating store sales goals monthly attributing to the annual sales goal.
- Greeted customers, answered questions and provided assistance with purchasing decisions.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Trained and coached sales associates at the Pentagon Mall location.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Maintained an organized work environment to ensure efficient customer service.
- Developed customer relationships by providing product knowledge and offering advice on product selection.
- Operated the cash register to process payments from customers.
- Assisted in stocking shelves with merchandise and maintaining a neat store appearance.
- Handled customer complaints in a professional manner, responding quickly to resolve issues.
- Advised customers of current promotions and discounts available for purchases.
- Built rapport with customers through friendly conversations about their shopping needs.
- Created displays to promote new products or special offers available in-store.
- Promoted additional services such as loyalty programs or delivery options.
- Monitored sales performance against targets set by management team.
- Provided in-depth information on product features so customers could make educated buying decisions.
- Received and processed cash and credit payments for in-store purchases.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Cross-sold products to boost overall sales purchases.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained records related to sales for store management.
Education
High School Diploma -
Jackson Reed High School
Washington, DC06-2024
Skills
- Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges
- Highly-motivated person with a strong desire to take on new challenges
- Accountable, reliable, and adaptable with strong people skills
- Skilled at working effectively unsupervised and I quickly master new skills
Accomplishments
- Honor Roll Student
Affiliations
- Community Club - Presbyterian Church - 1313 New York Ave NW, Washington, DC 20005
- Volunteer work - local churches
Timeline
Retail Sales Specialist
Calzedonia USA INC
07.2022 - 08.2023
High School Diploma -
Jackson Reed High School