Jai Latham-Gallagher
Newark,DE
Summary
Experiences sales professional, eliminates redundancies, drives revenue and maintains lasting client relationships
Motivated, team oriented, eager to learn. Highly adaptable
Authorized to work in the US for any employer.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bike & Snow Sports Mechanic
REI
Newark, DE
08.2022 - Current
- Assembly, inspection and repairs for bicycles and E-bikes
- Utilized diagnostic tools to troubleshoot complex machinery problems effectively. Including electrical systems.
- Conducted thorough research and applied effective solutions to address challenges in proprietary designs and outdated technology.
- Monitored local and provincial laws to ensure compliance and provide customers with best practices for operating motorized bikes.
- Implemented inventory management strategies for tools and parts, optimizing resource allocation.
- Sourcing parts from vendors; finding adequate replacements/improvements within customers budget.
- Proficient in salesforce.
Manager
Pet Supplies Plus
Wilmington, DE
10.2016 - 06.2022
- Key holder, responsible for opening and closing home store/
- Oversaw care and conditions for animals; including emergency services (medical emergencies, traveling in inclement weather)
- Responsible for customer satisfaction, conflict resolution, security and asset protection
- Credited with optimization of stock, storage and receiving processes in home store and struggling locations out of state.
- Maintained business as essential retailer during the Covid-19 2020 pandemic; adapting to online services including deliveries.
- Responsible for all non outsourced repairs, maintenance work and equipment operations.
Property Manager
Private Landlord
Wilmington, DE
04.2014 - 09.2017
- Light Landscaping, Plumbing, building repairs and upkeep.
- Executed comprehensive market analysis to optimize rental pricing strategies.
- Managed tenant relations, ensuring prompt communication and effective conflict resolution.
- Oversaw property maintenance, coordinating repairs and inspections to uphold quality standards.
Creative Consultant
Theatrical Delights, New Castle County
Wilmington, DE
08.2013 - 06.2018
- Directed collaborative workshops focused on teaching acting techniques and script interpretation to enhance team performance.
- Applied knowledge of set structure builds and stage manager cues to enhance overall performance coordination.
- Memorization of full script early in production.
- Developed and led scene direction, ensuring cohesive storytelling and visual appeal.
- Researched potential venues, qualifications and attendance metrics. reached out through cold calls and emails to book events
- Developed creative concepts aligned with client objectives to enhance brand visibility.
- Handled venue communications and led meetings, providing clear direction, and consistent updates on design progress.
Education
High school diploma - Humanities
William Penn
New Castle, DE06-2016
Skills
- Proficient with excel, salesforce, Hubspot and Zoho CRM
- Clear and concise communication
- Team management and development
- Security and safety compliance
- Client research and relationship management
- Data analysis and interpretation
- Maintenance and repairs
- Animal Care, Sanitary & Medical
- Rollout strategy and presentation
- Asset protection
Certification
- CERT (Community emergency response training)
- CPR
- Forklift certified
- Driver License
- 2026/2027 Certified Ski binding technician.
Languages
English
French
Spanish
Publications
- 'Reset' (2016) -2nd place finalist for DYPF
- 'Year in Review' (2018-2020)
- H101 (Announced)
Timeline
Bike & Snow Sports Mechanic
REI
08.2022 - Current
Manager
Pet Supplies Plus
10.2016 - 06.2022
Property Manager
Private Landlord
04.2014 - 09.2017
Creative Consultant
Theatrical Delights, New Castle County
08.2013 - 06.2018
High school diploma - Humanities
William Penn