JAIANN VERNON
Aafes MMCS
Waynesville,MO
39
years of professional experience
Adept at complaint handling and customer education, I spearheaded service improvements at Home Depot, boosting productivity and customer satisfaction. My experience spans from technical roles in the U.S. Navy to customer-focused positions, demonstrating exceptional active learning and dispute resolution skills. Achieved top sales numbers, underscoring my commitment to excellence and customer focus.
Work History
Cashier/Customer Service Representative
1 Year 1 Month- Assisted customers with purchases, pricing questions, and product location
- Processed cash, card, and mobile payments accurately at point of sale
- Scanned merchandise, applied promotions, and verified transaction totals
- Balanced register drawers and resolved daily cash discrepancies promptly
Cashier
3 Months- Processed cash, credit, and return transactions accurately using point-of-sale systems.
- Reconciled cash drawers and balanced daily receipts with consistent attention to detail.
- Verified customer orders, invoices, and receipt information to prevent processing errors.
- Assisted associates and customers with payment issues, returns, and transaction questions.
Customer Service Desk Associate
2 Months- Maintained organized checkout areas and replenished essential front-end supplies
Merchandise Associate
6 MonthsElectrical Supervisor
8 Years 9 MonthsProduce Clerk
3 Years 8 MonthsFlooring Associate
3 Years 9 MonthsFlooring Sales Specialist
3 Years 6 MonthsSales Associate/Ladies/ Children's Dept
3 Years 8 MonthsElectronics Sales Associate
2 Years 10 MonthsPizza Maker/Food Delivery Driver
3 Years 1 MonthCryptologic Technician (Technical)
4 Years 1 MonthEducation
High School Diploma
Skills
Active learning
Complaint handling
Customer focus
Call center experience
Customer education
Dispute resolution
Timeline
Cashier/Customer Service Representative
Aafes MMCS
04.2025 - 05.2026Read More
Cashier
Lowes Distribution Center
12.2024 - 03.2025Read More
Customer Service Desk Associate
Home Depot
09.2024 - 11.2024Read More
Merchandise Associate
Lowes Home Improvement
02.2024 - 08.2024Read More
Electrical Supervisor
Home Depot
02.2015 - 11.2023Read More
Produce Clerk
Walmart
03.2010 - 11.2013Read More
Flooring Associate
Home Depot
02.2007 - 11.2010Read More
Flooring Sales Specialist
Home Depot
04.2004 - 10.2007Read More
Sales Associate/Ladies/ Children's Dept
Marine Corps Exchange
12.2000 - 08.2004Read More
Electronics Sales Associate
Navy Exchange
04.1997 - 02.2000Read More
Pizza Maker/Food Delivery Driver
Navy Exchange
02.1994 - 03.1997Read More
Cryptologic Technician (Technical)
U.S. Navy
04.1987 - 05.1991Read More
Deweyville High School
High School Diploma
Read More