Jaianna Sattler
Windsor,NY
Summary
Goal-oriented Operations Director with a 7.5-year history streamlining procedures to optimize productivity and revenue. Well-organized and proactive with hands-on and resourceful style. Knowledgeable about recruitment, regulatory compliance and inventory management.
Dedicated Head Coach with an 11 year expertise in mentoring, guiding and developing athletes. Driven and high-achieving with successful career history in gymnastics. Passionate about coaching proper form and technique to maximize performance and prevent injury.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Insurance Operations
Noir Capital
10.2022 - Current
- Developed and implemented onboarding processes for new clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Utilized CRM software to manage client relationships.
- Created detailed reports for management to track performance and sales.
Head Gymnastics Coach
Poudre School District
05.2017 - Current
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Assessed student progress and provided feedback to improve technique and performance.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Collaborated with coaches, students, and administrators to run high-quality program.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Developed and implemented new drills and activities to increase student engagement and growth.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
Director of Investments Operations
Perspective Wealth Advisors
05.2016 - 05.2022
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Conducted meetings with staff to discuss production progress and to attain production objectives.
Head Gymnastics Coach
Thompson School District
08.2014 - 05.2017
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Collaborated with coaches, students, and administrators to run high-quality program.
- Coordinated with other instructors and coaches to determine student advancement and progress.
Marketing/Ticketing Intern
Colorado Eagles Hockey
08.2009 - 05.2013
- Helped with planning and hosting of marketing events.
- Executed game day events and operations.
- Shadowed meetings and observed marketing director to grow professional experience.
- Selling tickets and utilizing software to initiate sales.
Education
Bachelor of Science - Marketing
Colorado State University
Fort Collins, CO05.2013
Skills
- Operations Management
- Project Management
- Business Administration
- Rules and Regulations
- Strategies and Goals
- Safety Procedures and Protocols
- Routine Choreography
- Student Relations
- Team Leadership
- Staff Training
Certification
- Life and Health Producer License
- Series 6 and 63 License
- Northwestern Mutual Associate Financial Rep
- CHSAA Certified Head Coach
Hobbies
- Painting/drawing
- Paddleboarding, Hiking, Camping
- Dancing/Choreography
Timeline
Director of Insurance Operations
Noir Capital
10.2022 - Current
Head Gymnastics Coach
Poudre School District
05.2017 - Current
Director of Investments Operations
Perspective Wealth Advisors
05.2016 - 05.2022
Head Gymnastics Coach
Thompson School District
08.2014 - 05.2017
Marketing/Ticketing Intern
Colorado Eagles Hockey
08.2009 - 05.2013
Bachelor of Science - Marketing
Colorado State University