Jaianna Southerland
Sharon,PA
Summary
Dedicated Certified Medical Assistant with over 3 years of experience in delivering quality patient care across outpatient and direct support settings. Expertise includes clinical procedures, patient assessment, injections, vital signs, and EMR documentation. Currently pursuing a nursing degree, committed to enhancing patient outcomes through collaborative healthcare practices.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Medical Assistant, Senior
UPMC
Hermitage, Pennsylvania
02.2023 - Current
- Collaborated with providers to deliver timely and effective patient care.
- Assisted healthcare providers during examinations and procedures.
- Collected and recorded patient medical histories and vital signs accurately.
- Trained new staff on office procedures and best practices effectively.
- Collected specimens for laboratory testing according to established protocols.
- Conducted laboratory tests such as blood draws and urine collections.
- Acted as a liaison between patients and physicians regarding test results and treatment plans.
- Administered injections and immunizations as ordered by physician or other healthcare provider.
- Initiated venipuncture procedures according to established protocols.
Direct Support Professional
ABDD
Hermitage, PA
01.2020 - 05.2024
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals with daily living activities and personal care needs.
- Implemented individualized support plans tailored to client preferences and goals.
- Provided emotional support and companionship to enhance client well-being.
- Developed and maintained positive relationships with clients and their families.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Education
Medical Assistant -
HopeCAT
08.2021 - 07.2022
Sharon High School
Sharon, PASkills
- Care Coordination
- Patient Support
- Activities of Daily Living
- Infection Prevention & Control
- Patient Advocacy
- Phlebotomy
- Clinical Documentation
Certification
- Certified Medical Assistant (CMA), 2022
- Basic Life Support (BLS), 2026
- Certified Nurses Aid (CNA), 2024
Accomplishments
- UPMC ACES Award Recipient- Recognized for excellence in patient care, professionalism, and commitment to UPMC values.
Timeline
Medical Assistant, Senior
UPMC
02.2023 - Current
Medical Assistant -
HopeCAT
08.2021 - 07.2022
Direct Support Professional
ABDD
01.2020 - 05.2024
Sharon High School