Susan Jimenez
San Antonio
Summary
Dynamic Senior Medical Case Manager Assistant with a proven track record at Nurse Case Managers, Inc. Skilled in care coordination and case documentation, I excel in enhancing quality improvement initiatives. Bilingual in Spanish, I effectively bridge communication gaps while ensuring confidentiality and efficient appointment management. Committed to delivering exceptional customer service in high-pressure environments.
Overview
33
33
years of professional experience
Work History
Senior Medical Case Manager Assistant
Nurse Case Managers, Inc
09.2018 - Current
Set up appointments, transportation & traslation services. Also, assist Field Nurses with interpretation. Customer Services
Assistant
Century Employer Organization
02.2015 - 04.2017
Assist with any aspect of the PEO in the Workers' Compensation Dept. Also did Certificates of Business. Translation.
Medical Only Workers Compensation Ajuster
Unisource Administrators Inc
05.1992 - 03.1997
- Investigated and assessed injuries of employees.
- Analyzed information gathered by investigations to
- Reviewed medical records and status of able to return to work and set up doctor's appointments
- Examined claims until closure.
Education
Associate of Arts - Paralegal
Keiser College
Sarasota, FL01-1997
Skills
- Care coordination
- Quality improvement
- Case documentation
- Confidentiality
- Read, write and speak Spanish
- Windows
- Assessing needs
- Managing records
- Team collaborating
- Coordinating services
- Claims investigation
- Workers' compensation claims
Languages
Spanish
Native or Bilingual
Timeline
Senior Medical Case Manager Assistant
Nurse Case Managers, Inc
09.2018 - Current
Assistant
Century Employer Organization
02.2015 - 04.2017
Medical Only Workers Compensation Ajuster
Unisource Administrators Inc
05.1992 - 03.1997
Associate of Arts - Paralegal
Keiser College
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