Jaid White
Colonial Beach,VA
Summary
Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
Overview
8
8
years of professional experience
Work History
Custodian
NuGate Group
Dahlgren, VA
12.2021 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- .
Server
IHOP
Dahlgren, VA
06.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
Server
Ynot Italian Restaurant
Norfolk, VA
09.2020 - 06.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
Front Desk Receptionist
Comfort Suites
Fredericksburg, VA
11.2016 - 07.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Security Receptionist
O'Gara Group
Montross, VA
08.2014 - 08.2016
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved problems and complaints.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Education
High School Diploma -
Washington & Lee High School
Montross06.2013
Skills
- Conscientious and Detail-Oriented
- Administrative Support
- Multitasking and Prioritization
- Customer Service-Oriented
- Multi-Line Phone Systems
- Reliable and Punctual
- Data Entry and Database Software
- Courteous and Professional
- Verbal and Written Communication
- Visitor and Customer Relations
- Attention to Detail
- Positive Attitude and Energetic
- Microsoft Office Suite
- Public Relations
Timeline
Custodian
NuGate Group
12.2021 - Current
Server
IHOP
06.2021 - Current
Server
Ynot Italian Restaurant
09.2020 - 06.2021
Front Desk Receptionist
Comfort Suites
11.2016 - 07.2020
Security Receptionist
O'Gara Group
08.2014 - 08.2016
High School Diploma -
Washington & Lee High School