JAIDA KRAMER
Nonnas Cucina
Manalapan
11
years of professional experience
Server and Bartender with 8+ years of experience in high-volume hospitality environments, specializing in craft cocktails, allergen protocols, and guest relationship management. Trained new team members on menu knowledge, allergy safety, and operational standards. Working in upscale dining now has helped me take my hospitality skills to the next level.
Work History
Server
2 Months- Present and serve wines to tables, ensuring proper presentation standards for an upscale establishment, as well as properly coursing food and plating guests appropriately.
- Always in constant communication with a co-server to ensure all guests have a seamless experience.
- Gaining extensive wine knowledge, including different types and the perfect foods to pair with them.
SERVER AND BARTENDER
8 Months- Gained extensive knowledge in alcohol, including tequila varieties and aging processes, while mastering cocktail preparation as a bartender at Rosalitas.
- We offer many allergen friendly items here and take them very seriously, making me very well versed in proper allergen protocols and cross contamination risks.
- Ensured exceptional guest service by delivering chips and salsa, desserts, and appetizers, enhancing time management and multitasking skills as a server and bartender.
SERVER, BARTENDER AND TRAINER
2 Years 5 Months- Interacted with guests to form and maintain relationships, enhancing overall dining experiences and ensuring they will come back.
- Trained new employees on menus, drink offerings, allergy protocols, and restaurant standards to ensure consistent service quality.
- Multitasked effectively to manage 10+ table sections or a full 40 person bar, ensuring prompt service in a busy restaurant environment.
- Delivered attentive table service while managing drink orders and coordinating food runs during peak rushes.
- Mixed cocktails,and specialty beverages with accuracy, speed, and consistent presentation. Memorized the 40 beers on tap, with most of them rotating seasonally.
REHAB TECHNICIAN, TRANSPORTER AND ADMINISTRATIVE ASSISTANT
1 Year 6 Months- Performed various roles at Centrastate, acquiring diverse skills applicable to healthcare settings.
- Worked closely with patients as transporter and technician, developing strong relationships and improving patient experience.
- Enhanced computer skills as an administrative assistant, learning and utilizing programs like EPIC for effective patient management.
- Assisted physical and occupational therapists with patient setup, positioning, and treatment room preparation
- Maintained therapy equipment, sanitized surfaces, and supported infection control standards across rehabilitation areas
- Transported patients safely between units and therapy sessions while coordinating with nursing staff
SERVER
4 Months- Tended to tables inside and outside, ran food, stocked supplies, and maintained cleanliness in assigned sections.
- Delivered attentive table service, anticipating guest needs and maintaining smooth dining room flow.
- Coordinated order accuracy with kitchen staff, minimizing delays and service errors.
- Managed guest complaints professionally, resolving issues to preserve positive dining experiences.
SERVER
10 Months- Managed large banquets and events, ensuring customer satisfaction for groups of various sizes.
- Delivered attentive table service, anticipating guest needs and ensuring accurate order execution.
- Recommended menu items and specials, guiding guests through food and beverage selections.
- Coordinated with kitchen and bar staff to maintain smooth service during high-volume shifts.
CASHIER
3 Years 8 Months- Multitasked effectively in a hectic environment by managing in-person and phone orders, bagging and distributing orders, and overseeing coffee bar operations
- Place all restock orders and take inventory, manage the money used to pay for our deliveries.
- Processed POS transactions accurately, balancing cash drawer and resolving register discrepancies.
- Greeted customers promptly, answered menu questions, and directed orders to prep staff.
- Handled phone and counter orders with attention to accuracy and special requests.
SERVER AND TRAINER
1 Year 2 Months- Gained experience in restaurant operations, including hosting, serving, takeout, and training new employees.
- Recommended menu items, specials, and beverage pairings to enhance guest experience and sales.
- Remembered and promoted all daily and seasonal specials.
CASHIER, PARTY HOST AND COURT MONITOR
1 Year 6 Months- Managed cashiering tasks, regularly handling larger amounts of money.
- Oversaw court activities, engaging with various individuals on a regular basis.
- Facilitated party hosting, served food and desserts, and provided a fun experience while handling large payments in a busy setting.
- Processed admissions, memberships, and party check-ins using point-of-sale systems with accuracy and speed.
- Verified waivers, age requirements, and guest information to maintain park safety and compliance.
Education
HIGH SCHOOL DIPLOMA
Skills
Allergen management
Guest engagement
Attention to detail
POS systems
Wine service
Cash handling
Adaptability
Teamwork
Strong work ethic
Timeline
Server
Nonnas Cucina
08.2026 - CurrentRead More
SERVER AND BARTENDER
Rosalitas
12.2025 - 08.2026Read More
SERVER, BARTENDER AND TRAINER
Aroogas
07.2023 - 12.2025Read More
REHAB TECHNICIAN, TRANSPORTER AND ADMINISTRATIVE ASSISTANT
Centrastate Medical Center
09.2021 - 03.2023Read More
SERVER
The Cabin
02.2021 - 06.2021Read More
SERVER
Charlie Browns Steakhouse
01.2020 - 11.2020Read More
SERVER AND TRAINER
Buffalo Wild Wings
05.2018 - 07.2019Read More
CASHIER
New York Water Bagel Company
03.2017 - 11.2020Read More
CASHIER, PARTY HOST AND COURT MONITOR
Skyzone Trampoline Park
08.2015 - 02.2017Read More
Brick Memorial High School
HIGH SCHOOL DIPLOMA
Read More
Rutgers University
Read More
Montclair State University
Read More