Jaida Thompson
Miami,FL
Summary
Detail-oriented and customer-focused individual leveraging strong numerical aptitude, excellent communication skills, and a dedication to providing exceptional customer service. Well-organized Transportation Management Coordinator with 5 years of experience in planning and overseeing the movement of vehicles, cargo and personnel across several areas of responsibility. Talented at documenting and inventorying freight, cargo and shipments of all types. Customer service-focused and detail-oriented to work independently.
Overview
7
7
years of professional experience
Work History
Transportation Management Coordinator
U.S Army Reserves Lieutenant
05.2019 - Current
- Document and inventory freight shipments, prepare cargo for travel, and coordinate transportation for Soldiers and other personnel in country and overseas
- Determine the most efficient mode of transport that accomplishes mission requirements
- Verify the accuracy of movement control documents
- Monitor quality controls that ensure commercial transportation services meet contractual obligations
- Oversee the movement of millions of pounds of government assets with high monetary value, ensuring it made its way safely back to the states from Afghanistan during retrograde operations
- Earned a security clearance
- Selected for early promotion twice
- Training one weekend a month, two weeks a year.
Bookeeper
Fulton county financial services
09.2023 - 01.2024
- Collaborated with the accounting team to streamline invoice processing procedures, contributing to increased efficiency and accuracy in financial transactions
- Assisted in the verification and reconciliation of invoices, ensuring adherence to established financial protocols and budgetary constraints
- Applied strong attention to detail in cross-referencing invoice data, resulting in a reduction of errors and improved financial data accuracy
- Supported the team in various financial tasks, including data entry, report generation, and other administrative functions vital to the department's operational success
- Demonstrated a commitment to upholding the highest standards of financial integrity and compliance with regulatory requirements.
Sales associate
zara
03.2019 - 12.2021
- Assist customers at checkout with sales, returns and other transactions
- Assist coworkers with sales, returns and inventory control processes
- Maintain an awareness of key fashion trends and product knowledge in order to assist customers with purchase decisions as necessary
- Answer telephones and direct customers to the appropriate contact
- Restock the sales floor and complete other department duties as necessary.
ivm desk admin(auditor)
Expeditors international
07.2018 - 01.2019
- Responsible for doing research, study, and review of new customers for contact information
- Collect data and information for preparing daily billing statements via E-mail, mail, electronically and CD
- Keep contact with other departments related to transactions
- Store accounting files and documents in safe places
- Audit accounting documents or records such as billing statements
- Evaluate business processes, identifying areas for increased efficiency.
Sales associate
forever 21
10.2017 - 12.2018
- Credit Card Champion/ Assisted the company in opening new Forever 21 credit card accounts
- Support store management in the achievement of controllable expense goals
- Adhere to all cash policies to minimize cash loss
- Deposit cash at the end of the night.
Account executive
omnifortuna
05.2017 - 08.2017
- Proficiently sell Xfinity Comcast services such as internet, cable, and telephone packages
- Aided in the training of new hires
- Engaged with up to 100 new and existing customers face-to-face in a day to discuss how their needs could be met with Xfinity services
- Assisted in interview process
- Recognized as a High-Roller (top sales generator) in my first week.
Education
Bachelor of arts in economics-Minor in spanish -
Georgia state university
12.2023
future bankers’ camp -
TD bank
01.2016
Business fundamentals Training -
Year Up / Miami Dade College-Wolfson Campus
Skills
- Customer Service
- Attention to Detail
- Communication
- Organizational Skills
- Team Collaboration
- Supply Chain Coordination
- Documentation Management
- Load Planning
- Project Management
- Analytical Problem Solving
- Tableau
- Data Analysis
Leadership Experience
Army ROTC Cadet at Georgia State University, 08/2021 - 05/2023, Learned confidence and fundamental leadership skills through leading junior cadets through training and mentorship. Oversaw recruitment activities and served as military to civilian liaison, bridging the gap between college students and the military. Led and conducted training meetings and briefings. Organized training exercises. Led and mentored over 40 subordinates in the program. Planned and coordinated training events.
Clubs And Organizations
- Philosophy, Politics, and Economics Club
- SOUL Community Service Club (Serving Others Unconditional Love)
- NCNW
- YearUp South Florida
- WomenLead Policy and Politics Fall 2023 Cohort
- ROTC
Awards
- Afghanistan Campaign Medal
- Global War on Terrorism Medal
- Army Commendation Medal
- Year Up South Florida Graduate
- Work published in High School Literacy Magazine
- National Honor Society Inductee Coral Gables Senior High School 2017
- Global Scholar Distinction
Hobbies and Interests
- Volunteering at Safehouse Atlanta to serve food to underserved communities
- Crossfit
- YMCA Volunteer Coach
Languages
Spanish
Professional
Accomplishments
- Global War on Terrorism
- Afghanistan Campaign Medal
- Army Commendation Medal
References
References available upon request.
Timeline
Bookeeper
Fulton county financial services
09.2023 - 01.2024
Transportation Management Coordinator
U.S Army Reserves Lieutenant
05.2019 - Current
Sales associate
zara
03.2019 - 12.2021
ivm desk admin(auditor)
Expeditors international
07.2018 - 01.2019
Sales associate
forever 21
10.2017 - 12.2018
Account executive
omnifortuna
05.2017 - 08.2017
Bachelor of arts in economics-Minor in spanish -
Georgia state university
future bankers’ camp -
TD bank
Business fundamentals Training -
Year Up / Miami Dade College-Wolfson Campus