Jaidan Ewald
Grovetown,GA
Summary
Dynamic customer service professional with extensive experience at Subway and Cabela's, excelling in problem-solving and teamwork. Proven ability to enhance customer satisfaction through effective communication and efficient transaction management. Skilled in maintaining product knowledge and optimizing workflows, contributing to a seamless shopping experience and improved service delivery.
Overview
7
7
years of professional experience
Work History
Sandwich Artist Customer Service Representative
Subway
04.2024 - Current
- Prepared sandwiches according to customer specifications and food safety standards.
- Operated cash register, processing transactions accurately and efficiently.
- Maintained cleanliness of workstations and dining area to ensure compliance with health regulations.
- Assisted in inventory management by restocking supplies and monitoring expiration dates.
Customer Service Representative
Goodwill
04.2023 - 08.2023
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Handled cash transactions efficiently, ensuring accuracy and adherence to company policies.
- Maintained organized merchandise displays, enhancing customer shopping experience.
- Collaborated with team members to streamline processes and improve service delivery.
Customer Service Representative Warehouse Worker
Cabela's
10.2022 - 03.2023
- Assisted customers with product inquiries and order processing, ensuring a seamless shopping experience.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Maintained knowledge of store products and promotions to provide accurate information to customers.
- Collaborated with team members to optimize workflow and improve service efficiency during peak hours.
Customer Service Representative Carhop
Sonic
05.2019 - 06.2019
- Assisted customers with inquiries, ensuring timely and accurate responses.
- Managed point-of-sale transactions efficiently and accurately.
- Resolved customer complaints through effective problem-solving techniques.
- Maintained product knowledge to provide informed recommendations to customers.
Education
High School Diploma -
South Pointe Highschool
Phoenix, AZ05.2021
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Sandwich Artist Customer Service Representative
Subway
04.2024 - Current
Customer Service Representative
Goodwill
04.2023 - 08.2023
Customer Service Representative Warehouse Worker
Cabela's
10.2022 - 03.2023
Customer Service Representative Carhop
Sonic
05.2019 - 06.2019
High School Diploma -
South Pointe Highschool