Professional Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Additional Qualifications
Languages
Timeline

Jaidan Jones

Panera Bread
Woodbridge,VA
1
Language
1
Certification
7
years of professional experience

Detail-oriented Cybersecurity Graduate skilled in computer hardware, networking, and technical troubleshooting. Experienced with point-of-sale systems and delivering customer service in fast-paced settings. Committed to learning technologies quickly and collaborating effectively to address challenges. Seeking to launch an IT career in installing and supporting technology systems.


Work History

Food Service Associate

10 Months
Panera Bread | 10.2025 - Current
  • Operate computerized point-of-sale (POS) systems to process customer orders accurately.
  • Resolved customer concerns and issues promptly to enhance satisfaction in fast-paced environment.
  • Executed detailed operating procedures to ensure accuracy and quality in food service operations.
  • Work efficiently across multiple stations while adapting to changing priorities.
  • Follow detailed operating procedures while maintaining high standards of accuracy and quality.
  • Restocked inventory items on shelves to ensure product availability for customers. and supplies to ensure continuous operations.
  • Coordinated with team members to deliver timely customer service during peak periods.

Front House Server

2 Months
Panda Express | 02.2024 - 04.2024
  • Processed customer transactions efficiently using POS systems, ensuring accuracy and speed.
  • Delivered exceptional customer service in high-volume settings, enhancing guest satisfaction.
  • Assisted with inventory replenishment and organized workstation for optimal workflow and service delivery.
  • Assisted with inventory replenishment and workstation organization.

Lifeguard

1 Year 8 Months
Prince William County Aquatic Center | 11.2019 - 07.2021
  • Monitored 500+ patrons to enforce safety procedures and ensure a safe environment.
  • Monitored a 500+ patron facility while enforcing safety procedures.
  • Conducted routine inspections to identify and eliminate hazards, enhancing overall safety.
  • Worked independently while communicating effectively with staff and guests.
  • Maintained equipment and facility cleanliness, supporting safe and efficient operations.

Education

Bachelor of Science - Cybersecurity

Old Dominion University | Norfolk, VA | 05.2026

Relevant Coursework: Computer Hardware Fundamentals, Networking Fundamentals, Linux Fundamentals, Information Security, Technical Troubleshooting.

Skills

Computer Hardware
Hardware Installation
PC Components
Technical Troubleshooting
Windows
Linux
Networking Fundamentals
Ethernet Fundamentals
Physical Equipment Setup
Device Configuration
Inventory Management
Customer Support
Point-of-Sale (POS) Systems
Documentation
Time management strategies
Problem Solving
Team Collaboration
Safety & PPE Compliance
Adaptability
Communication
Attention to Detail

Certification

  • American Red Cross CPR & AED
  • Ellis & Associates CPR, AED & Oxygen

Leadership Experience

  • Vice President of Membership Development | Panhellenic Council
  • Planned and led training sessions for more than 28 recruitment counselors.
  • Coordinated schedules, presentations, and logistics for large events.
  • Managed budgets and organized resources for successful project execution.
  • Worked with executive leadership to improve communication and operational efficiency.
  • Event Coordinator | FSL Programming Board
  • Coordinated campus-wide events from planning through execution.
  • Managed logistics, vendors, volunteers, and event timelines.
  • Supported leadership with organization, budgeting, and project coordination.

Additional Qualifications

  • Fast learner with strong technical aptitude
  • Excellent customer service and communication skills
  • Comfortable working independently and on a team
  • Strong attention to detail
  • Able to lift equipment and work in active environments
  • Willing to travel for customer installations
  • Passionate about hands-on technology and field service

Languages

English
Native or Bilingual

Timeline

Food Service Associate

Panera Bread
10.2025 - CurrentRead More

Front House Server

Panda Express
02.2024 - 04.2024Read More

Lifeguard

Prince William County Aquatic Center
11.2019 - 07.2021Read More

Old Dominion University

Bachelor of Science from Cybersecurity
Read More
Jaidan Jones