Boosted customer satisfaction levels by resolving issues efficiently and maintaining a courteous demeanor at all times.
Assisted customers with enrollment in the loyalty program by providing clear instructions on registration processes.
Collaborated with team members to develop tailored strategies for improving overall customer experience.
Maintained up-to-date knowledge of industry trends and competitor offerings to better serve client needs.
Barista
Starbucks
06.2023 - Current
Provide excellent and friendly service, beverage preparation, accurately taking and processing orders, opening, and closing duties, espresso machine operator, creating latte art, skilled in brewing various coffee beverages, maintaining a clean and organized workspace
Cashier
Walmart
08.2022 - 01.2023
Processed customer transactions efficiently following established policies and procedures, provided excellent customer service, making sure to stay within compliance applicable to laws and recognition.
Education
High School diploma - undefined
Bryant High School
Bryant, AR
05.2024
Skills
A highly motivated, enthusiastic employee with exceptional customer service skills and a proven ability to accurately handle financial transactions Committed to providing excellent customer service and ensuring customer satisfaction