Jaiden Burrus
Madison,TN
Summary
Proven leader in fast-paced retail environments, adept at elevating customer experiences and streamlining operations at Dollar General. Excelled in customer service management and problem-solving, boosting customer satisfaction and operational efficiency. Skilled in team leadership and multitasking, consistently meeting and exceeding performance goals.
Overview
2
2
years of professional experience
Work History
Assistance Store Manager
Dollar General
03.2024 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Crew Team Member
Tacobell
04.2022 - 03.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma -
Glencliff Highschool
Nashville, TN05.2024
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Leadership
- Store Opening and Closing
- Customer Service Management
Timeline
Assistance Store Manager
Dollar General
03.2024 - Current
Crew Team Member
Tacobell
04.2022 - 03.2024
High School Diploma -
Glencliff Highschool