Jaidyn Hankins
Cottage Grove
Summary
Offering excellent interpersonal skills and passion for customer service, ready to learn and grow in dynamic environment. Brings ability to quickly understand and adapt to new procedures and technologies, including efficient problem-solving and multitasking. Ready to use and develop effective communication and organizational skills.
Transitioning from customer-focused environment where skills in communication and issue resolution were developed. Developed knack for understanding client needs and providing tailored solutions in fast-paced setting. Looking to leverage these transferable skills in new field to drive positive outcomes and contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Casino Representative
TREASURE ISLAND CASINO & RESORT
07.2025 - 12.2025
- Provided front-line guest assistance in a high-volume, fast-paced environment while maintaining professionalism and accuracy under pressure.
- Handled cash transactions, vouchers, and ticket processing with a strong focus on accuracy, accountability, and loss-prevention procedures.
- Monitored gaming floor activity to ensure compliance with company policies and safety regulations.
- Assisted with organizing promotional materials, restocking supplies, and maintaining clean, orderly work areas.
- Communicated clearly with team members and supervisors to coordinate guest needs and resolve issues efficiently.
- Demonstrated reliability, punctuality, and the ability to stand for extended periods while managing multiple tasks simultaneously.
SKYZONE
11.2024 - 07.2025
- Supervise guests in a high-energy, fast-paced trampoline park, ensuring safety guidelines and rules are followed. Respond to customer inquiries and issues, resolve conflicts in a professional manner to ensure a positive experience. Collaborate with team members to maintain a clean, organized, safe environment to ensure smooth daily operations. Provide first aid and manage emergency situations when necessary, prioritizing safety and well-being of guests and staff. Monitor and enforce park safety rules, ensuring the safety of all participants.
TILLY’S
08.2024 - 12.2024
- Managed inventory levels, ensuring stock accuracy and proper organization of merchandise in a fast-paced retail environment. Processed shipments, verified quantities, and organized products in the stockroom. Assisted with the implementation of inventory control procedures, reducing discrepancies and maintaining accurate records. Trained new team members on inventory processes and store procedures to ensure operational efficiency. Monitored the sales floor and communicated product needs to management, optimizing inventory levels.
Ruby Tuesdays
01.2022 - 01.2024
- Greeted guests, managed seating, and ensured a welcoming atmosphere for customers in a busy restaurant environment. Worked collaboratively with kitchen staff and management to ensure a smooth flow of orders and seating. Managed guest inquiries and complaints, resolving issues promptly and maintaining customer satisfaction. Trained new staff on company policies and customer service protocols. Ensured compliance with health and safety standards, maintaining a clean, organized environment.
Education
High School Diploma -
Indian River High School
06-2024
Skills
- Motivated and dependable entry-level Warehouse Associate with hands-on experience in basic warehouse operations, including packing, labeling, and inventory management Quick to learn new tasks, follow instructions, and work well as part of a team Physically fit with a strong focus on safety, accuracy, and efficiency in fast-paced environments Eager to grow within the logistics and distribution field while contributing to smooth and organized, warehouse operations
- Customer support
- Paperwork processing
- Telephone reception
- Sales support
- Account servicing
- Network development
- Goal-oriented mindset
Timeline
Casino Representative
TREASURE ISLAND CASINO & RESORT
07.2025 - 12.2025
SKYZONE
11.2024 - 07.2025
TILLY’S
08.2024 - 12.2024
Ruby Tuesdays
01.2022 - 01.2024
High School Diploma -
Indian River High School