-Managed high-volume order intake and processing while maintaining strict attention to detail, ensuring accurate labeling and preparation of beverages.
Followed standardized preparation procedures and safety guidelines, demonstrating strong compliance.
Verified customer orders and resolved discrepancies quickly.
Maintained organized workstations and handled multiple tasks simultaneously in a fast-paced environment, supporting efficient workflow.
Utilized point-of-sale and digital order systems
Collaborated with team members to maintain quality standards and timely service
Manager
3 Years 6 Months
Bubbles 07 | 03.2021 - 09.2024
-Resolved customer concerns calmly and professionally, showcasing composure under pressure and strong interpersonal communication
-Performed daily deep cleaning of high-contact areas, tools, and equipment, demonstrating attention to detail and commitment to sterile conditions.
- Trained new staff through group sessions and one-on-one coaching, highlighting leadership, communication skills, and the ability to convey standard operating procedures accurately.