Shelby Winters
Post Falls,ID
Summary
Dedicated and detail-oriented professional with a proven track record in patient care and team collaboration. Skilled in maintaining sanitation standards, managing time effectively, and enhancing patient experiences through attentive service and education.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Post Falls, ID
10.2023 - Current
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Assisted in training new team members on beverage preparation and customer service protocols.
- Maintained a clean and organized workspace for optimal productivity and safety.
Dental Assistant
Post Falls Periodontics & Implant Dentistry
Post Falls, ID
05.2023 - 08.2023
- Assisted in patient preparation for periodontal procedures, ensuring comfort and compliance.
- Frequently practiced sedation dentistry either by assisting or documenting vitals and administering IV medications.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Educated patients on post-operative care and oral hygiene practices to enhance recovery.
- Operated radiographic equipment to obtain high-quality images for diagnostic assessments.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Assistant
Powder River Dental Associates
Gillette, WY
09.2020 - 05.2023
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Education
Bachelor of Science in Nursing -
Future Education
12-2028
Associate Degree in Nursing -
North Idaho College
Coeur D'Alene, ID12-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team collaboration
- Patient relations
- Sanitation protocols
- Experienced with EPIC software
Certification
CPR and First Aid
Timeline
Barista
Starbucks
10.2023 - Current
Dental Assistant
Post Falls Periodontics & Implant Dentistry
05.2023 - 08.2023
Dental Assistant
Powder River Dental Associates
09.2020 - 05.2023
Bachelor of Science in Nursing -
Future Education
Associate Degree in Nursing -
North Idaho College