Summary
Overview
Work History
Education
Skills
Timeline
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Jaila Brooks

Farmington Hills,MI

Summary

Accomplished Human Resources Coordinator with a proven track record at MPS Groups, enhancing recruitment processes and employee satisfaction.

Skilled in talent acquisition, onboarding, benefits administration, and performance management, with a strong foundation in HR operations and compliance.

Expert in Microsoft Office and adept at interpersonal communication, consistently exceeding performance targets through exceptional work ethic and office management skills.

Passionate about fostering a positive workplace culture, supporting employee development, and implementing HR strategies that drive organizational success.

Overview

6
6
years of professional experience

Work History

HR Administrative Assistant

Lewis, Reed, & Allen P.C.
Kalamazoo, MI
09.2018 - 01.2020
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Answered and redirected incoming phone calls for office.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Organized new employee orientation schedules for new hires.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.

Administrative Assistant

Henry Ford Hospital
West Bloomfield, MI
02.2020 - 09.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record patient data.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

HR Coordinator

MPS Groups
Farmington, MI
11.2022 - Current
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
  • Supported HR operations by coordinating recruitment, onboarding, and employee relations to enhance workplace efficiency.
  • Assisted in talent acquisition by screening candidates, scheduling and assisting with interviews, and managing applicant tracking systems (ATS).
  • Facilitated new hire orientation and ensured smooth onboarding process to improve employee retention
  • Managed HR documentation, including personnel files, compliance records, and benefits enrollment.
  • Assisted the benefits and payroll departments.
  • Ran and analyzed HR reports, including payroll summaries, employee performance metrics, and compliance audits.
  • Assisted with performance management processes by coordinating reviews and tracking key employee metrics.
  • Developed and implemented new HR processes to improve efficiency and enhance employee experience.
  • Ensured compliance with labor laws and company policies by maintaining accurate records and documentation.
  • Provided administrative support to the HR team, including scheduling meetings, preparing reports, and updating HR databases.
  • Collaborated with department heads to drive employee engagement initiatives and foster a positive work culture.

Education

Bachelor Of Science - Business Administration And Management

Western Michigan University
Kalamazoo, MI
06.2023

Skills

  • Microsoft Office Certifications (Word, Excel, Outlook, Powerpoint)
  • Recruitment & Talent Acquisition
  • Onboarding & Off-boarding
  • Applicant Tracking
  • Payroll & Benefits Administration
  • Performance Management
  • Data Analysis & HR Metrics
  • Employee Engagement Strategies

Timeline

HR Coordinator

MPS Groups
11.2022 - Current

Administrative Assistant

Henry Ford Hospital
02.2020 - 09.2022

HR Administrative Assistant

Lewis, Reed, & Allen P.C.
09.2018 - 01.2020

Bachelor Of Science - Business Administration And Management

Western Michigan University
Jaila Brooks