Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaila Mooney

Philadelphia,PA

Summary

Clinical Medical Assistant student expected to graduate by July 2025 with 4+ years of professional experience in patient care. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.

Overview

3
3
years of professional experience

Work History

Personal Care Assistant

Delta T. Group
Philadelphia, PA
09.2024 - Current
  • Provided personalized care, assisting patients with daily activities
  • Managed dietary meal preparation adhering to specific restrictions
  • Accurately documented patient observations in medical records
  • Safely assisted patients with the use of assistive devices
  • Demonstrated excellent communication with diverse patient populations

Personal Care Assistant

GHR Healthcare
Philadelphia, PA
09.2023 - 07.2024
  • Provided personalized care, assisting patients with daily activities
  • Managed dietary meal preparation adhering to specific restrictions
  • Accurately documented patient observations in medical records
  • Safely assisted patients with the use of assistive devices
  • Demonstrated excellent communication with diverse patient populations

Dispatcher

Philadelphia Police Department Headquarters
Philadelphia, PA
07.2022 - 08.2023
  • Informed supervisors of emergencies, coordinating rapid responses
  • Negotiated resolutions and mediated conflicts effectively
  • Provided problem-solving assistance to drivers in real-time
  • Trained new employees, offering constructive feedback
  • Enhanced operational efficiency and customer service quality

Gate Agent

Piedmont Airlines
Philadelphia, PA
04.2022 - 01.2023
  • Assisted customers with inquiries, managing booking requests
  • Resolved flight-related issues, enhancing customer satisfaction
  • Maintained punctuality and reliability during shifts
  • Stood for extended periods, ensuring gate readiness
  • Provided timely boarding assistance to passengers

Education

Clinical Medical Assistant -

Stepful | National HealthCareer Association
01.2025

Associate of Arts - Liberal Arts

Community College of Philadelphia
Philadelphia, PA
06.2021

Skills

  • Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control
  • Medical: Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR
  • Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving, Team Leadership

Timeline

Personal Care Assistant

Delta T. Group
09.2024 - Current

Personal Care Assistant

GHR Healthcare
09.2023 - 07.2024

Dispatcher

Philadelphia Police Department Headquarters
07.2022 - 08.2023

Gate Agent

Piedmont Airlines
04.2022 - 01.2023

Clinical Medical Assistant -

Stepful | National HealthCareer Association

Associate of Arts - Liberal Arts

Community College of Philadelphia