Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonya Marquez

Cumberland,MD

Summary

Certified Clinical Medical Assistant with diverse experience in physical, pediatric, and eye exams, medical history taking, vital signs monitoring, and EKG administration. Utilizing a strong educational foundation and exceptional customer service skills to excel in managing medical records, handling billing and insurance tasks, scheduling appointments and procedures, and overseeing medical office finances. Possessing extensive knowledge in anatomy, physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgical procedures. Demonstrates refined communication skills, problem-solving abilities, and meticulous attention to detail.

Overview

8
8
years of professional experience

Work History

Personal Care Aide

Comfort Keepers
01.2017 - Current
  • Assisted clients with disabilities to live independently
  • Enhanced clients' self-help and social skills
  • Supported clients with chronic conditions such as COPD
  • Provided daily living assistance to improve client comfort
  • Implemented personalized care plans for individual clients

Internal Care Coordinator/Office Manager

Comfort Keepers
09.2019 - 07.2020
  • Coordinated care and conducted weekly client check-ins
  • Managed incoming calls and scheduled home visits
  • Adjusted caregiver tasks based on client health needs
  • Maintained accurate client records in healthcare systems
  • Oversaw office documentation and staff coordination

File Clerk

Comfort Keepers
01.2017 - 09.2019
  • Answered phones and assisted with team projects
  • Sent reminders for timely document updates
  • Ensured compliance in healthcare file management
  • Facilitated new client and caregiver onboarding
  • Transitioned office to an electronic filing system

Education

Clinical Medical Assistant - Medical Assistant

Stepful
New York, NY
03-2025

Certificate as a Home Health Aid - undefined

Stratford
Cumberland, MD
01.2019

Certification as a Medical Office Assistant - undefined

Stratford
Cumberland, MD
01.2016

Certification in Stratford-Bookkeeping - undefined

Stratford
Cumberland, MD
01.2016

High School Diploma - undefined

Allegany High School
Cumberland, MD
01.1991

Skills

  • Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control
  • Medical: Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR
  • Effective communication

Timeline

Internal Care Coordinator/Office Manager

Comfort Keepers
09.2019 - 07.2020

Personal Care Aide

Comfort Keepers
01.2017 - Current

File Clerk

Comfort Keepers
01.2017 - 09.2019

Certificate as a Home Health Aid - undefined

Stratford

Certification as a Medical Office Assistant - undefined

Stratford

Certification in Stratford-Bookkeeping - undefined

Stratford

High School Diploma - undefined

Allegany High School

Clinical Medical Assistant - Medical Assistant

Stepful