Jaila Scott
Wilmington,NC
Summary
I've opted to take a gap year between college, but I still intend to pursue a bachelor's degree in Marketing and Supply Chain Management and am seeking for an entry-level work. Capable Sales Associate with previous expertise in high-pressure environments. I'm ready to take on any task that will help the group and the company prosper. My leadership and client interaction abilities have improved. Utilizing downtime effectively allows me to meet demands in hectic work environments. While giving special attention to important details, I keep my workspace neat, secure, and orderly.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Receptionist
Hand & Stone Massage & Facial Spa
Wilmington
07.2022 - 04.2023
- Remained up to date on current offerings and company processes
- Investigated and resolved reported customer issues for improved customer satisfaction
- Scheduled appointments and documented updates in scheduling software
- Answered questions regarding company pricing and policies
- Informed customers of promotions and special offers to increase sales
- Achieved $10,000 sales in gift cards
- Achieved selling over 200 memberships
- Achieved over $1,000 in commission
- Achieved being top 3 sales associate in the company.
Cashier
Walmart
Wilmington
05.2021 - 07.2022
- Trained new retail team members in customer service and company policies
- Verified accuracy and integrity of transactions, identifying counterfeits and fraud to avoid losses
- Stocked store shelves and end-caps with merchandise
- Addressed customer questions and complaints with professionalism
- Kept clean, organized and well-stocked checkout areas.
Team Member
Smoothie King
Wilmington, NC
04.2021 - 02.2022
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Provided customer service support to ensure satisfaction.
- Monitored expiration dates on food items for freshness assurance.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash registers to process payments from customers.
- Collaborated with team members to achieve project milestones within set deadlines.
Team Leader
Brigade Boys And Girls Club
Wilmington, NC
05.2021 - 11.2021
- Encouraged positive interactions between children by providing supervision at all times.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Read books aloud to small groups or individual children.
- Helped develop motor skills through active playtime activities like running, jumping.
- Planned field trips to local parks, libraries and other educational places.
- Assisted with feeding infants and toddlers during meal times.
- Secured indoor and outdoor premises to protect children.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Style Consultant
Target
Wilmington
05.2023
- Prepared merchandise for sale, including tagging, hanging and folding items
- Replenished hanging and shelves items each day, unpacking skids with new products and sorting for easy deployment on sales floor
- Delivered exceptional customer service, walking customers directly to items, offering advice and fetching additional sizes
- Supported promotions and special events with accurate, updated signage.
Education
Bachelor of Arts - Marketing & Supply Chain Management
North Carolina A&T University
Greensboro, NC06.2027
Bachelor of Science (B.S - Marketing
E.A Laney High School
06.2023
Skills
- Data Analysis
- Sales and Marketing
- Tech-Savvy
- Product Sales
- Cash Handling
- Negotiation Tactics
- Customer Relations
- Analytical Thinking
- Microsoft Office
Certification
- Data Analysis Certificate
Languages
English
Professional
Timeline
Style Consultant
Target
05.2023
Sales Receptionist
Hand & Stone Massage & Facial Spa
07.2022 - 04.2023
Team Leader
Brigade Boys And Girls Club
05.2021 - 11.2021
Cashier
Walmart
05.2021 - 07.2022
Team Member
Smoothie King
04.2021 - 02.2022
Bachelor of Arts - Marketing & Supply Chain Management
North Carolina A&T University
Bachelor of Science (B.S - Marketing
E.A Laney High School
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