Jaila Tate
Anaheim,CA
Summary
Dedicated and detail-oriented security professional with 4 years of combined experience in loss prevention, security operations, and access control. Proven expertise in risk assessment, surveillance, and emergency response. Skilled in managing complex security protocols, maintaining a safe environment, and mitigating security risks. Seeking to leverage my experience in surveillance and access control as a Security Officer at Allied universal .
Dynamic security professional with extensive experience at Allied Universal Security , excelling in loss prevention and access control. Proven ability to mitigate risks through effective incident response and superior customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Gardena, CA
04.2021 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Conducted regular patrols to ensure the safety and security of client premises, detecting and addressing security vulnerabilities.
- Monitored access control systems to verify authorized personnel and maintain secure entry.
- Responded swiftly to alarms and emergency situations, providing accurate incident reports and collaborating with law enforcement as needed.
- -Implemented security measures to minimize risks and prevent losses, enhancing overall security operations.
- Delivered exceptional customer service, addressing inquiries and ensuring a safe environment for staff and visitors.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Loss Prevention Officer
Ross Stores
Irvine, CA
01.2020 - 04.2022
- - Prevented theft and fraud by identifying and apprehending suspects using surveillance footage and behavioral observation.
- Collaborated with store management to implement effective loss prevention strategies and improve inventory control.
- Secured merchandise and controlled access to sensitive areas to reduce losses.
- Maintained detailed records of incidents and reported findings to management to support decision-making.
- Trained team members on loss prevention strategies and best practices, fostering a proactive security culture.
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Security Officer
American Guard Services
Gardena, CA
03.2020 - 06.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Crew Member
Wendys Restaurant
Lakewood, CA
02.2019 - 01.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Psychology
Los Angeles Technical Institute
Los Angeles, CAHigh School Diploma -
Calpac
Los Angeles, CA06.2021
Skills
- - Loss Prevention & Theft Prevention
- Access Control & Surveillance
- Monitoring- Risk Assessment & Threat
- Mitigation- Incident Response & Reporting
- Emergency Procedures & Protocols
- Conflict Resolution & De-escalation
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Superior customer service
- Physical fitness
- Surveillance
- Access control
- Patrol operations
- Security screenings
- Access control management
- Visitor tracking
- Security equipment operation
Certification
Guard card certification
Powers to arrest certification
Timeline
Security Officer
Allied Universal Security Services
04.2021 - 08.2024
Security Officer
American Guard Services
03.2020 - 06.2021
Loss Prevention Officer
Ross Stores
01.2020 - 04.2022
Crew Member
Wendys Restaurant
02.2019 - 01.2020
Psychology
Los Angeles Technical Institute
High School Diploma -
Calpac