Luis Barajas
Sacramento,CA
Summary
Dedicated and motivated student pursuing an Associates Degree with plans to transfer to Sacramento State. Seeking an internship opportunity to further develop skills in financing while contributing to a dynamic team. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
4
4
years of professional experience
Work History
Security Officer
Ross Dress For Less
06.2021 - 12.2023
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reported suspicious activities and persons to law enforcement.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Decreased theft, vandalism, and trespassing through diligent observation and reporting of suspicious activities.
- Gathered information, identified, and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons, and unusual incidences.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Acted quickly during emergencies to reduce the opportunity for damage and injury.
- Conducted regular patrols of key areas to spot and control security concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem-solve during stressful situations.
Sales Associate
Ross Dress For Less
11.2019 - 06.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Delivered consistently accurate orders, special requests, and menu alterations.
- Assisted customers by answering questions and fulfilling requests.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
- Handled high-volume transactions during peak periods without compromising service quality or accuracy.
- Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for the sales floor by pricing or tagging.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
Education
Associates Degree -
Cosumnes River College
8401 Center Pkwy, Sacramento, CA 9582305.2023
Skills
- Proficient in Microsoft Excel with recent coursework experience
- General Security
- Theft Prevention Training
- Decision making
- Loss Prevention
- Organizational skills
- Work Ethic
- Emergency Response
- Customer service orientation
- Reliability
- Keen Observer
- Security Camera Monitoring
- Theft Prevention
- Product Sales
- Business Development
- Store Opening and Closing
- Fitting Room Maintenance
- Client Service
- Problem-Solving Skills
- Time Management
- Strategic Planning
- Relationship Building
- Listening Skills
- Problem-Solving
- Teamwork and Collaboration
- Cleaning Techniques
- Sales Expertise
- Flexible Schedule
- Customer Service
- Decision-making
- Active listening
- Goal-oriented
- Multitasking
- Store Organization
- Retail Merchandising
- Inventory Management
- Strong Communication and Interpersonal Skills
Internship Goal
I plan to expand my finance expertise and become a finance expert over the next five to ten years, especially as I embark on a finance career. I have to work my way up from the bottom by doing this, starting as an assistant. My ultimate career ambition is to work in intelligence or money management. The secret is to be patient. I recognize the significance of learning in the business world and the potential for high-paying jobs in this field. My dedication and continuous learning mindset make me a promising intern for your organization.
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Ross Dress For Less
06.2021 - 12.2023
Sales Associate
Ross Dress For Less
11.2019 - 06.2021
Associates Degree -
Cosumnes River College
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