Jailah Francis
East Palo Alto ,CA
Summary
Determined student pursuing a degree in Sports Administration with a focus in sports commerce. Possessing strong work ethic and resourcefulness, with adept organizational and time management skills. Dedicated to cultivating a career path and broadening professional experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
College Initiative Administrator
Live In Peace
01.2022 - Current
- Taught students to navigate college applications process.
- Coordinated annual visits to college campuses, maximizing exposure to various institutions and facilitating informed decision-making during application process.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Evaluated 45 transcripts and standardized test scores to recommend appropriate course placements and accommodations for incoming students.
- Annually assist 50 students with admissions process, financial aid process and obstacles that arose.
- Established partnerships with local businesses and organizations to create internship opportunities for students seeking real-world experience before attending college or entering workforce directly.
- Advised students on educational, career and social opportunities.
- Improved student retention in higher education institutions through proactive academic advising and support services.
- Developed and implemented student guidance plans to foster academic success.
- Advocated for students to access available resources.
- Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
- Monitored student progress towards graduation requirements, ensuring timely completion of necessary coursework and credits.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Monitored student progress to drive successful academic outcomes.
- Helped students develop organizational, time management and study skills.
- Organized resources, records for 95 college students and personnel to accomplish aggressive targets.
Administrative/PersonalAssistant
Girls To Women
03.2017 - 08.2022
- Perform clerical task such as mailing, filling, copying, faxing, and scanning
- Scheduled and coordinated meetings, appointments, and arrangements for supervisor
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Maintained all office equipment printers, copiers, computers
- Monitoring office supplies and replenished stock as necessary
- Facilitated payment and mail out process invoices
- Answered all customer queries and calls with friendliness and expertise
- Provided clients and perspectives clients with information regarding services, meetings, and products offered
- Provided help with Director personal life: Grocery shopping, driving director to appointments, driving grandchildren, creating filing system for her home office.
- Liaised between clients and vendors and maintained effective lines of communication.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Increased team efficiency with thorough document management and accurate data entry tasks.
Small Group Class Leader
Ravenswood Middle School
08.2020 - 06.2021
- Teach small groups during school hours and lead small group intervention for target students
- Create and implement small group activities for 35 students with daily instruction
- Create different lessons and activities based on each students academic abilities
- Meet with general education teacher for effective academic support
- Instruct 40 students on safe and proper use of supplies and equipment
- Used multi line telephone and computer.
Afterschool Class Leader
Ravenswood Middle School& Costano ElementarySchool
09.2018 - 06.2020
- Manage classroom of approximately 20 students
- Mentor and provide social and emotional support to students
- Provide academic support including homework assistance and facilitated reading comprehension activities
- Adapt lesson plans for delivering enrichment classes and clubs (art, cooking, fitness, etc.)
- Conduct life skills and team-building activities
- Communicate with parents/guardians, school staff to ensure success of student
- Maintain positive, safe, productive work environment
- Participate in supporting special events and field trips
- Lead conflict resolution with children when require to solve problems
- Attend trainings and professional development opportunities
- Used multi line phone and computer.
Summer Camp Leader
Girls To Women
06.2016 - 08.2018
- Identified recreational needs of children and planned activities accordingly
- Gathered and arranged recreational equipment for day's activity
- Demonstrated to girls how to play games safely
- Handled administrative duties during and after camp
- Designed and led gymnastics class for 35 girl for every day.
Gymnastic Teacher Support /Administrative Intern
Menlo Park Gymnastics
06.2017 - 08.2017
- Updated and organized file system for quarterly update including applications and financial tracking
- Assisted with registration and enrollment for 50 students
- Served as lead gymnastics teacher for 160 students between 1.5 and 9 years old per day
- Communicated student updates to parents weekly
- Maintained and organized gym equipment 2 - 3 times each week.
Seasonal Sales Associate
Macy's
11.2015 - 01.2016
- Handled approximately 50 incoming calls for variety of sales customers service and return issues for customers
- Assisted customers in making selections and finalizing sales in Junior department
- Persuaded new customers to sign up for Macy's store credit card.
Facilities and Operation Intern
Facebook
06.2015 - 08.2015
- Served as receptionist for fitness center and cashier at Facebook store and popups 2 - 3 times/week
- Collected and analyzed data for carpool system at Facebook and created reports
- Assisted with event management for conferences, meetings and company wide events with over 500 people
- Planned and set up Facebook Academy graduation.
Education
Associate Degree - Kinesiology
Foothill College
Los Altos, CABachelor of Science - Sports Administration : Sports Commerce
Louisiana State University
Baton Rouge, LA12.2024
Skills
- Microsoft Office, Mac & PC, Google Suite
- Data Confidentiality
- Scheduling
- Team Building and Leadership
- Travel Coordination
- Recordkeeping and File Management
- Multi-Line Phone Systems
- Data Entry
- Supplies Ordering
- Customer Service
- Mail handling
- Administrative Support
Certification
- General First Aid 1 & 2
- Recognizing and Preventing Youth Suicide
- Hazardous Materials
- Fire Extinguisher Safety
- Planning for an Emergency
- Workplace Violence
- Playground Supervision
- Playground Safety
- Bloodborne Pathogens Safety
- CPR
- Anti Harassment Training for All Employees
- Mandated Reporter
Awards
Outstanding Community Service Award, US House of Representative, 08/2017
Volunteer Experience
Girls To Women, Summer Camp Leader, East Palo Alto, CA, Fall/Summer 2014 - 2017
- Identified recreational needs of children and planned activities accordingly,
- Gathered and arranged recreational equipment for the day's activity
- Handled administrative duties during and after camp
- Designed a gymnastic camp within the Summer camp
Timeline
College Initiative Administrator
Live In Peace
01.2022 - Current
Small Group Class Leader
Ravenswood Middle School
08.2020 - 06.2021
Afterschool Class Leader
Ravenswood Middle School& Costano ElementarySchool
09.2018 - 06.2020
Gymnastic Teacher Support /Administrative Intern
Menlo Park Gymnastics
06.2017 - 08.2017
Administrative/PersonalAssistant
Girls To Women
03.2017 - 08.2022
Summer Camp Leader
Girls To Women
06.2016 - 08.2018
Seasonal Sales Associate
Macy's
11.2015 - 01.2016
Facilities and Operation Intern
Facebook
06.2015 - 08.2015
Associate Degree - Kinesiology
Foothill College
Bachelor of Science - Sports Administration : Sports Commerce
Louisiana State University