Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Excellent computer skills and telephone etiquette are required. Team player who is also a good communicator. Ability to establish and maintain trusting relationships. Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Commercial Electrician Apprentice
All Pro Electrical Services
Glendale Heights
10.2025 - 05.2026
Assisted electricians with installation of electrical systems and components.
Maintained tools and equipment for safe and efficient operations.
Followed safety protocols to ensure compliance on job sites.
Supported troubleshooting of electrical issues under supervision of senior electricians.
Collaborated with team members to complete projects efficiently and effectively.
Learned blueprint reading to assist in project planning and execution.
Used hand tools to drill holes for mounting hardware and wiring devices.
Assisted in the installation of electrical systems, including wiring, fixtures and outlets.
Installed conduit for wiring installations.
Connected power supply wires to circuit breakers, transformers or other components.
Read blueprints and diagrams to determine layout of electrical systems.
Service Porter
Subaru Naperville
Naperville
10.2024 - 10.2025
Maintained cleanliness and organization of service areas throughout the facility.
Assisted customers with inquiries and provided exceptional service at all times.
Prepared vehicles for service by ensuring proper cleaning and detailing procedures.
Life time
Life Time
Oak Brook
06.2022 - 08.2025
Kept a high level of cleanliness and sanitation.
Was in charge of keeping the dining room, lobby, and service areas clean.
Maintained the highest level of glass and silverware cleanliness.
Refilled and rotated items on the shelves to keep the inventory well-stocked.
Disinfected the kitchen area, which included the floors, work tables, tools, and equipment.
Provided excellent service by creating a warm and welcoming environment.
Service Porter
Citrin
Naperville
02.2024 - 10.2024
Maintained cleanliness and organization of service areas throughout the facility.
Assisted customers with inquiries and provided exceptional service at all times.
Prepared vehicles for service by ensuring proper cleaning and detailing procedures.
Collaborated with team members to optimize workflow in busy operational periods.
Coordinated vehicle drop-off and pick-up processes for streamlined customer experiences.
Managed inventory of cleaning supplies and restocked as necessary to ensure readiness.
Assisted customers with loading and unloading items from their vehicles.
Front End Associate
Jewel-Osco
Glendale heights
05.2018 - 04.2021
Greeted customers and assisted them in finding items.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Was in charge of answering customer questions about merchandise and pricing.
Alerted management after spotting potential shoplifters.
Kept the front end and register area clean and clutter-free.
Had an excellent attendance record and was always on time for work.
Education
Some college - Homeland, security, and emergency management
The University of Akron
Akron, OH
08.2021 - 08.2022
Skills
Issue resolution
Customer satisfaction
Operational improvements
Computer skills
Telephone etiquette
Communication
Relationship building
Motivation
Innovation
Cash handling
Management
Organization
Goal-oriented
Customer-oriented
POS systems knowledge
Stocking
Customer service
First Aid/CPR
Team building
Product restocking
Team collaboration
Inventory management
Time management
Problem solving
Attention to detail
Workflow optimization
Timeline
Commercial Electrician Apprentice
All Pro Electrical Services
10.2025 - 05.2026
Service Porter
Subaru Naperville
10.2024 - 10.2025
Service Porter
Citrin
02.2024 - 10.2024
Life time
Life Time
06.2022 - 08.2025
Some college - Homeland, security, and emergency management