Jailene Robles
Chicago,IL
Summary
Professional and dedicated in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant/phlebotomist
Advocate Medical Group
Lincolnwood, IL
12.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, triage patients and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks
- Performed EKGs and other diagnostic tests.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Medical Assistant
Midwest Express Clinic Urgent Care
Melrose Park, IL
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks, performed EKGs
- Administered medications and injections as prescribed.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant/Phlebotomist
Dr. Heyer Devarapalli Internal Medicine
Arlington Heights, IL
09.2023 - 01.2024
- Verifying patient information by interviewing patients, reviewing and/or recording medical history in EMR system, taking vital signs, and confirming reason of visit or treatment
- Assisting physicians with clinical in office procedure and preparation of exam rooms
- Administer injections, EKG's and ensure complete accuracy with labeling specimens
- Perform phlebotomy like collecting patient samples using appropriate process of venipuncture, process and transport laboratory specimens
- Maintains, restocks, and prepares orders for medical supplies in exam rooms
Data Processing Intake Coordinator
LifeCare Home Health And In Home Services
Northbrook, IL
07.2022 - 08.2023
- Answering phones and email inquiries
- Preparing and maintaining patient charts
- Performing clerical work such as filing, copying, and faxing
- Gather patients' personal data and medical history
- Verify patients' insurance coverage and benefits
- Complying with the regulations and policies of the facility
- Register patients and create patient records
- Addressing any patient complaints or concerns
- Ensure that documentation and records are accurate and easily reachable to other employees
Caregiver
Mount Prospect Senior Living
Mount Prospect, IL
08.2021 - 07.2022
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisors well-informed
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Built strong relationships with clients to deliver emotional support and companionship
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
Leasing Assistant
Preferred Apartment Rentals LLC
Des Plaines, IL
10.2020 - 08.2021
- Responded to requests and scheduled appointments for property showings
- Verified tenant incomes and other information before accepting lease applications
- Distributed flyers to raise awareness of properties and attract more tenants
- Keep records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services
- Collected monthly rent payments and other fees, always properly recording, and processing money
Cashier
Burlington
Skokie, IL
10.2019 - 10.2020
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and advertise reward programs with assisting them with the process of joining
- Tailed cash drawer at the beginning and end of each work shift
- Work closely with the shift manager to solve problems and handle customer concerns
- Stocked, tagged and displayed merchandise as required
- Assisted customers with returns, refunds and resolving transaction issues
- Conducted inventory counts by adding each item in stock and documenting it in the computer system
Education
Certificate - Medical Assisting
Northwest Suburban College
Rolling Meadows, IL01.2024
High School Diploma -
Elk Grove High School
Elk Grove Village, IL05.2019
Skills
- Injections
- Phlebotomy
- Urine analysis
- EKGs
- Hoyer Lifting Equipment
- Multitasking and Organization
- Customer Service
- Verbal and Written Communication
- Medical terminology
- CPR
Certification
- OSHA
- HIPAA
- CPR
Languages
Spanish
Timeline
Medical Assistant/phlebotomist
Advocate Medical Group
12.2024 - Current
Medical Assistant
Midwest Express Clinic Urgent Care
06.2024 - Current
Medical Assistant/Phlebotomist
Dr. Heyer Devarapalli Internal Medicine
09.2023 - 01.2024
Data Processing Intake Coordinator
LifeCare Home Health And In Home Services
07.2022 - 08.2023
Caregiver
Mount Prospect Senior Living
08.2021 - 07.2022
Leasing Assistant
Preferred Apartment Rentals LLC
10.2020 - 08.2021
Cashier
Burlington
10.2019 - 10.2020
Certificate - Medical Assisting
Northwest Suburban College
High School Diploma -
Elk Grove High School