Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lisa Duke

Springfield ,MO

Summary

Compassionate Medical Assistant/Phlebotomist with a proven track record at Quest Diagnostics, excelling in patient care and clinical documentation. Skilled in phlebotomy techniques and HIPAA compliance, I foster trust through effective communication, ensuring a seamless experience for patients while maintaining a safe clinical environment. Adaptable team player dedicated to quality healthcare.



Overview

10
10
years of professional experience

Work History

Medical Assistant/Phlebotomist

Quest Diagnostics
07.2021 - Current
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • insurance denials

Medical Assisstant

OHA
03.2015 - 07.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assist with bone marrow procedures
  • vital signs
  • blood pressure
  • rapid response team
  • blood draws
  • processing blood
  • billing
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Occupational Medicine

Cox North
07.2015 - 07.2016



  • Assisting with minor surgerys
  • patient intake and vital signs
  • flight physicals
  • LHI physicals
  • DOT physicals
  • Drug screens
  • ABT
  • Insurance
  • medication dispense
  • injections
  • casting and splinting
  • x-rays
  • audio test
  • insuring that the patient has the best care possible.

Education

Medical Assisting - Nursing

Everest College
Springfield
05-2015

Skills

  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • Procedure assistance
  • Vital sign monitoring
  • Direct patient care
  • minor surgery's
  • DOT/LHI pysicals
  • ABT testing/Drug screening
  • Reliable team player
  • Audios
  • rapid response team
  • CPR
  • Phlebotomy techniques
  • Specimens collection and processing
  • Medication dispense
  • Medical procedures
  • Laboratory specimen collection
  • Maintaining confidentiality
  • Medical supply inventory
  • Adaptable
  • Splints
  • injections
  • x-ray assist

Languages

English
Full Professional

Timeline

Medical Assistant/Phlebotomist

Quest Diagnostics
07.2021 - Current

Occupational Medicine

Cox North
07.2015 - 07.2016

Medical Assisstant

OHA
03.2015 - 07.2021

Medical Assisting - Nursing

Everest College

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Lisa Duke