Jailenn Chapman

• Developed and actualized customer service initiatives to decrease wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Informed customers about special promotions and provided detailed information for various products.
• Demonstrated items to customers and created customer awareness, interest and sales.

* Manage Amazon Robotics floor operations clearing the operations

clearing the floor of obstructions, rebooting drives and clearing jams.

* Respond to various errors from warehouse associates such as verifying

missing items.

*Retrieving fallen products from the robotics floor

* Operated machining equipment safely with team of operators.

* Tended operating machinery to identify equipment malfunctions and locate sources of product defects.

* Unload General Merchandise trucks and separated and separated them onto different pallets according to each department

*Stock merchandise onto shelves while facing all items to make the

store more attractive for the customers

* Operated manual and electric pallet jacks to move bulks of merchandise on to the sales floor for stocking.

* Described Products for Customers with Questions with Said Items

• Checked and pulled defective or expired products from shelves.
• Demonstrated strong communication skills and understanding of packing slip processing requirements.

* Performs general grounds maintenance work including watering

and mowing lawns

* Maintains athletic fields and prepares them for events

* Operates and maintains mowers sweepers, and other equipment

used in the care of grounds.

* Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.

• Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
• Enhanced visibility and improved tree and bush shape through intentional pruning.