Jailyn Cook
Ore City
Summary
Compassionate phlebotomist with a proven track record at Biolife Plasma Services, enhancing patient satisfaction through efficient blood draws and effective communication. Skilled at managing high-pressure situations, I prioritize patient needs while collaborating with healthcare teams to ensure safety and comfort.
Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Phlebotomist
Biolife Plasma Services
09.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
Sales Associate
Ulta Beauty
10.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
No Degree - Psycology
University of North Texas
Denton, TXCertification - Phlebotomy
Necoles Learning Academy
Longview, Tx07-2024
High School Diploma -
Ore City High School
Ore City, TX05-2021
Skills
- Venipuncture expertise
- Patient support
- Patient preparation
- Health and safety
- Blood collection
- Donor screening
- Time management
- Multitasking Abilities
- Teamwork and collaboration
- Phlebotomy technician (PT)
- Certified in CPR/AED
- Phlebotomy technician
Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomist
Biolife Plasma Services
09.2024 - Current
Sales Associate
Ulta Beauty
10.2023 - 09.2024
No Degree - Psycology
University of North Texas
Certification - Phlebotomy
Necoles Learning Academy
High School Diploma -
Ore City High School
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