Jailyn Jackson
Queens,NY
Summary
A detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities and willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Rehabilitation Specialist
Qsac Family Services
Jamaica, New York
06.2024 - 12.2025
- Developed individualized rehabilitation plans for clients with diverse needs.
- Conducted assessments to evaluate client progress and adjust interventions.
- Assist individuals to develop and maintain relationships
- Advocated for individuals' health and safety by implementing wellness programs and safety protocols.
- Provided person-centered support by respecting individual personalities, preferences, and cultural backgrounds.
- Work in partnership with others to support all individuals to lead self-directed lives
- Implement and adhere to established treatment plans
- Transport individuals in agency vehicles as needed
Security Guard
Lincoln Center for The Performing Arts
New York, NY
08.2022 - 06.2025
- Patrol area where assigned to make sure it's secure throughout shift
- Resolved conflicts between staff and patrons to maintain a safe environment
- Managed crowd control during performances and events to ensure safety and order
- Collaborated with event staff to ensure compliance with safety regulations.
- Ensured compliance with safety regulations through collaboration with event staff
- Respond to alterations to resolve between staff and patrons
Security Guard
Arrow Security
New York, NY
09.2021 - 06.2022
- Patrolled assigned area to ensure security and safety throughout shift.
- Addressed alterations promptly to resolve between staff and patienttt
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed security and safety procedures to enforce company rules, policies, and regulations.
Medical Receptionist
Saul F. Maslavi, MD
Bayside, NY
06.2021 - 09.2021
- Performed data entry tasks by typing information accurately into electronic systems.
- Scheduling appointments
- Managed front desk operations by greeting visitors and handling inquiries.
- Coordinated daily administration for doctor, staff, and facility to ensure smooth operation
- Answered multiple phone lines to assist patients and manage inquiries efficiently
- Customer service, greeting patients
- Front Desk
- Juggled multiple tasks simultaneously to maintain office efficiency during peak hours.
- Handled billing and processed payments for visits, ensuring accuracy and compliance
- Operated scanning and faxing equipment to digitize and transmit important documents.
Cashier
SSP America JFK
Jamaica, NY
09.2019 - 04.2020
- Operated cash register, ensuring accurate and efficient transactions
- Balanced cash drawers, maintaining precise cash flow and accountability
- Counted out cash drawers
- Addressed and resolved customer and guest complaints, enhancing overall satisfaction
- Welcomed guests at the entrance
- Stocked shelves
Education
Certificate - Phlebotomy
Ny Medical Career Training Center
Flushing 11.2024 - 12.2024
High School Diploma -
York Early College Academy
JamaicaSkills
- Client advocacy
- Crisis intervention
- Behavioral support
- Training and mentoring
- Organizational skills
- Task prioritization
- Time management
- Attention to detail
- Problem solving
- Computer Skills
- Microsoft Word
- customer service
- Calm under pressure
- Teamwork and collaboration
Certification
- Certified Phlebotomy Technician (CPT), 10/01/24, Ny Med Career Training Center
- Certified EKG Technician, 10/01/24, Ny Med Career Training Center
- Certified Nursing Assistant (CNA), 12/01/24, Ny Med Career Training Center
- Security Guard Card
- AED Certification
- Certified Phlebotomy Technician
- EKG Certification
- CNA
Drivers License Class
D
Personal Information
D
Timeline
Certificate - Phlebotomy
Ny Medical Career Training Center
11.2024 - 12.2024
Rehabilitation Specialist
Qsac Family Services
06.2024 - 12.2025
Security Guard
Lincoln Center for The Performing Arts
08.2022 - 06.2025
Security Guard
Arrow Security
09.2021 - 06.2022
Medical Receptionist
Saul F. Maslavi, MD
06.2021 - 09.2021
Cashier
SSP America JFK
09.2019 - 04.2020
High School Diploma -
York Early College Academy