Jailyn Jasso
Brownstown
Summary
Results-driven professional with experience evaluating organizational programs, operational processed, and compliance frameworks to identify improvement opportunities, mitigate risk, and strengthen performance outcomes. Proven ability to lead cross-functional initiatives, develop governance structures, implement process controls, and drive continuous improvement across complex environments. Background spans compliance oversight, program evaluation, research and data analysis, stakeholder engagement, policy development, and organizational effectiveness. Adept at partnering with business leaders and stakeholders to translate findings into actionable recommendations that improve accountability, operational efficiency, and regulatory compliance.
Overview
5
5
years of professional experience
Work History
Learning & Development Partner
MGM Resorts International - CORP
Detroit, MI
04.2025 - Current
- Administer compliance and regulatory training programs supporting a large-scale gaming and hospitality workforce, ensuring adherence to organizational and regulatory requirements.
- Evaluate effectiveness of enterprise learning and compliance initiatives through performance metrics, completion data, stakeholder feedback, and operational outcomes.
- Develop executive reporting and dashboards to monitor compliance status, identify trends, and support risk-based decision making.
- Partner with Human Resources, Legal, Employee Relations, Labor Relations, Operations, and executive leadership to address compliance gaps and implement corrective action plans.
- Lead governance and oversight of alcohol compliance certification programs, including audit preparation, tracking systems, reporting mechanisms, and ongoing compliance monitoring.
- Led the redesign and standardization of regional TiPs compliance processes after identifying control weaknesses and tracking inefficiencies during an internal audit review.
- Spearheaded revisions to the regional TiPs SOP, aligning processes with Internal Audit, Legal, Compliance, and operational requirements to improve audit readiness and reduce compliance risk.
- Partnered with Internal Audit, Legal, Compliance, HR, Labor Relations, and Operations leaders to implement corrective actions and strengthen organizational controls.
- Conduct root-cause analyses of training and performance issues, recommending process improvements that strengthen operational effectiveness and regulatory compliance.
- Facilitate enterprise leadership development programs while managing participant enrollment, completion tracking, documentation controls, and program quality assurance.
- Present findings, recommendations, and performance metrics to senior and executive leadership to support organizational strategy and continuous improvement initiatives.
Graduate Instructor
University of Missouri - Columbia
Columbia, MO
08.2022 - 05.2025
- Independently managed all aspects of undergraduate course administration and instruction for Principles of Human Development, Human Sexuality, and Intimate Relationships and Marriage.
- Designed and maintained course curricula, syllabi, instructional materials, and learning objectives to ensure alignment with departmental and institutional academic standards.
- Developed and administered examinations, assignments, grading rubrics, and performance assessments to evaluate student achievement and learning outcomes.
- Conducted ongoing analysis of assessment results to identify anomalies, evaluate question effectiveness, and determine when modifications or score adjustments were necessary to maintain assessment validity and fairness.
- Utilized Canvas LMS to develop course modules, manage student records, maintain gradebooks, track performance metrics, and facilitate communication with students.
- Evaluated course effectiveness through analysis of student performance data, assignment outcomes, and assessment results, implementing continuous improvement initiatives to strengthen instructional quality.
- Ensured compliance with university policies, academic integrity standards, grading requirements, and documentation procedures.
- Synthesized complex academic concepts into accessible learning materials, presentations, and instructional content for diverse student populations.
- Maintained comprehensive academic documentation and records while balancing competing priorities, deadlines, and stakeholder expectations.
- Developed a comprehensive course framework that was subsequently adopted and utilized by the department for future semesters, creating a sustainable and standardized instructional model.
Graduate Research Assistant
University of Missouri - Columbia
Columbia, MO
08.2022 - 05.2025
- Conducted comprehensive literature reviews and environmental scans to identify emerging research trends, evidence gaps, and areas requiring further investigation.
- Developed research questions and designed quantitative and qualitative methodologies to address identified knowledge gaps and support evidence-based conclusions.
- Managed research datasets through the project lifecycle, ensuring data integrity, organization, and adherence to established research protocols.
- Synthesized complex information from multiple sources into concise reports, presentations, and scholarly publications for academic and professional audiences.
- Presented original research findings at regional and national conferences, effectively communicating methodologies, results, and recommendations to diverse stakeholder groups.
- Earned the National Council on Family Relations (NCFR) Student Best Paper Award in recognition of research quality, analytical rigor, and scholarly contribution.
- Collaborated with faculty researchers and interdisciplinary teams to design studies, evaluate outcomes, and advance organizational research objectives.
- Recognized for significant contributions to published research and selected as second author on a peer-reviewed academic publication.
- Applied critical evaluation techniques to assess the validity, reliability, and practical implications of research findings, supporting informed decision-making and continuous improvement initiatives.
Program Facilitator
ShowMe Healthy Relationships
Columbia, MO
08.2022 - 08.2023
- Facilitated evidence-based relationship education programming for participants across the state of Missouri through virtual learning environments.
- Delivered standardized curriculum while ensuring program fidelity, consistency, and adherence to established state and organizational requirements.
- Engaged diverse participants populations, adapting facilitation strategies to support learning outcomes while maintaining compliance with program standards.
- Monitored participant engagement, attendance, and program completion metrics to evaluate effectiveness and identify opportunities for improvement.
- Collaborated with program leadership and stakeholders to support statewide program objectives and continuous improvement initiatives.
- Maintained accurate program documentation, participant records, and reporting requirements in accordance with organizational guidelines.
- Communicated complex behavioral and interpersonal concepts in an accessible manner to support participant understanding and successful application of program content.
Administrative Assistant
Al's Asphalt Paving
Taylor, MI
04.2021 - 07.2022
- Coordinated material procurement and scheduling activities by creating and managing asphalt orders with suppliers, ensuring material availability aligned with project timelines and operational requirements.
- Served as the primary point of contact for customers, managing inquiries and coordinating with estimating personnel to facilitate timely project assessments and service delivery.
- Assisted with administrative documentation and contract-related paperwork supporting municipal and large-scale commercial projects.
- Maintained project records, customer information, and operational documentation to support business continuity and workflow efficiency.
- Evaluated existing administrative and operational processes to identify inefficiencies and opportunities for improvement.
- Identified a process-control gap within the estimating workflow that limited visibility into quote ownership and delayed customer follow-up efforts.
- Designed and implemented a quote-tracking accountability process requiring estimators to document ownership of estimate requests through a sign-out system linked to customer inquiries.
- Secured stakeholder adoption of the new tracking process, improving transparency, accountability, and response efficiency while reducing uncertainty regarding project ownership and status.
Education
Organizational Change And Conflict Management Cert -
University of Missouri - Columbia
Columbia, MO05-2025
Master of Science - Human Development And Family Science
University of Missouri - Columbia
Columbia, MO05-2024
Bachelor of Arts - Psychology
Oakland University
Rochester, MI04-2022
Skills
- Internal Controls & Compliance
- Risk Assessment & Mitigation
- Program Evaluation
- Process Improvement
- Project Management
- Stakeholder Management
Timeline
Learning & Development Partner
MGM Resorts International - CORP
04.2025 - Current
Graduate Instructor
University of Missouri - Columbia
08.2022 - 05.2025
Graduate Research Assistant
University of Missouri - Columbia
08.2022 - 05.2025
Program Facilitator
ShowMe Healthy Relationships
08.2022 - 08.2023
Administrative Assistant
Al's Asphalt Paving
04.2021 - 07.2022
Organizational Change And Conflict Management Cert -
University of Missouri - Columbia
Master of Science - Human Development And Family Science
University of Missouri - Columbia
Bachelor of Arts - Psychology
Oakland University