Jailyn Thwaits
Union City,OH
Summary
Experienced business owner with a strong background in financial planning, customer service, and team leadership, skilled in managing operations and optimizing profitability. Demonstrated ability to analyze data and implement effective strategies. Seeking an entry-level accounting, finance, or financial operations role. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Small Business Owner
MJ's Snack Shop
Union City, Indiana
03.2021 - Current
- Manage the daily operations related to customer service, inventory management, and marketing.
- Managed budgets effectively by accurately forecasting expenses and revenues.
- Analyzed financial data to ensure optimal profitability for the company.
- Recruited, trained, evaluated, and supervised staff members in accordance with company policies and procedures.
- Analyzed data from financial reports to identify areas of improvement in business operations.
- Writes/Reviewed financial statements, sales reports, and other performance data to measure productivity.
- Set prices and credit terms for goods and services, based on forecasts of customer demand.
Bank Teller
Greenville National Bank
Ansonia, Ohio
10.2019 - 02.2021
- Processed customer transactions, including check cashing, deposits, withdrawals, transfers, loan payments, and account management, ensuring accuracy and customer satisfaction
- Reconciled cash drawers and organized coins and currency at shift end, maintaining cash integrity
Cook/Cashier
Jim's Drive-In (Seasonal)
Greenville, Ohio
05.2016 - 06.2020
- Cook/Prep food in the kitchen
- Prepared orders, trained new employees, maintained cleanliness of kitchen, and opened/closed business
- Handled cash transactions and processed orders for waitresses
Cook/Prep food in the kitchen
Woodcrest Lanes (Seasonal)
Union City, OH
09.2015 - 04.2020
- Prepared incoming orders, trained new staff, maintained kitchen cleanliness, and operated drive-thru while processing customer payments.
Laborer
First Call (Greenville Technology Inc.)
Greenville, Ohio
05.2019 - 10.2019
- Injection Department- Producing plastic parts for Honda
- Trained new hires on procedures to ensure efficient onboarding
Education
BBA - Accounting
Indiana University East
Richmond, IN06-2020
High School Diploma -
Ansonia Local Schools
Ansonia, OH05-2017
Skills
- Time Management
- Leadership
- Teamwork
- Experience with Microsoft Word, PowerPoint, Excel
- Financial Planning
- Organizational Skills
- Customer Service
- Multitasking
- Attention to detail
- Profit and loss
- Quality assurance
- Scheduling
- Professionalism
- Self-motivation
Timeline
Small Business Owner
MJ's Snack Shop
03.2021 - Current
Bank Teller
Greenville National Bank
10.2019 - 02.2021
Laborer
First Call (Greenville Technology Inc.)
05.2019 - 10.2019
Cook/Cashier
Jim's Drive-In (Seasonal)
05.2016 - 06.2020
Cook/Prep food in the kitchen
Woodcrest Lanes (Seasonal)
09.2015 - 04.2020
BBA - Accounting
Indiana University East
High School Diploma -
Ansonia Local Schools