Jai’Lynn Kier
Virginia Beach,VA
Summary
Versatile and results-driven professional with extensive experience, enhancing customer satisfaction and streamlining operations. Excelled in customer engagement and inventory management, significantly improving service levels. Demonstrates exceptional time management and computer skills, with a proven track record of developing effective strategies to increase productivity and maintain optimal levels.
Overview
5
5
years of professional experience
Work History
Warehouse Operations
Target
01.2025 - Current
- Streamlined warehouse operations by optimizing storage layouts and space utilization.
- Streamlined warehouse operations by implementing efficient organization strategies for storage areas and loading docks.
- Streamlined warehouse operations for increased productivity through the development of standard operating procedures and staff training.
- Trained new employees on warehouse operations, resulting in increased productivity levels among staff members.
Amazon Associate
Amazon
05.2023 - 11.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Personal Shopper
Walmart
05.2022 - 12.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Intern
Sentara Princess Anne Hospital
06.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Merchandising Associate
Marshalls
05.2020 - 07.2021
- Improved product visibility by creating eye-catching merchandise displays.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
Education
Bachelor Of Science - Biology
Tidewater Community College
Norfolk, VABachelor Of Science - Biology
Virginia State University
Petersburg, VA12.2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer engagement
- Data entry
- MS office
- Oral communication
Timeline
Warehouse Operations
Target
01.2025 - Current
Intern
Sentara Princess Anne Hospital
06.2023 - 08.2023
Amazon Associate
Amazon
05.2023 - 11.2024
Personal Shopper
Walmart
05.2022 - 12.2023
Merchandising Associate
Marshalls
05.2020 - 07.2021
Bachelor Of Science - Biology
Tidewater Community College
Bachelor Of Science - Biology
Virginia State University