Summary
Overview
Work History
Education
Skills
Extracurricular activities
Timeline
Hi, I’m

Jailynn Perez

Kissimmee,FL

Summary

Dedicated and motivated 18-year-old with two years of experience at KFC, demonstrating strong teamwork, adaptability, and customer service skills in a fast-paced environment. Since the age of 16, I have actively worked and volunteered, gaining hands-on experience in handling customers with professionalism and care. I take pride in completing tasks efficiently and accurately while maintaining a positive attitude. Passionate about delivering excellent service and ensuring customer satisfaction. Looking to apply my strong communication, problem-solving, and organizational skills in a new field, contributing to a team while gaining valuable experience for future career growth.

Overview

2
years of professional experience

Work History

KFC

Team Member
07.2023 - Current

Job overview

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Built relationships with customers to encourage repeat business.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Mater Brighton Lakes Academy
3200 Pleasant Hill Rd, Kissimmee, FL 34746

High School Diploma
05-2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Patience and empathy
  • Safe food handling
  • Organized multi-tasker
  • Late-night shift availability
  • Sanitation and cleanliness
  • Organization and planning
  • Valid FL driver's license
  • Upselling and cross selling
  • Food preparation expertise
  • FLUENT IN ENGLISH & SPANISH
  • Reliable and punctual

Extracurricular activities

I’ve been playing volleyball since 9th grade, both in school and on a club team. Through volleyball, I’ve learned how to work well with others, stay committed, and push myself to improve. I was also proud to be part of the National Technical Honor Society, where I focused on maintaining high academic standards and developing my technical skills. Both experiences have helped me grow as a person and a team player, and I’m always looking to learn more and take on new challenges.

Timeline

Team Member

KFC
07.2023 - Current

Mater Brighton Lakes Academy

High School Diploma
Jailynn Perez