Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

JAI M. FOUNTAIN

Garner,NC
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Summary

Work Objective/Career Goals: My work objective is to become employed by a company that is well established with on-job training and opportunities for growth using my experience and skills already established.

Overview

10
10
years of professional experience

Work History

Patient Dinning

Compass Group Talent Acqusition
07.2022 - 12.2022
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
  • Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
  • Set up and broke down buffet and other self-service areas, organizing components logically.
  • Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.

Sales Associate

Edge
10.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.

Production Worker

BIC Warehouse
06.2018 - 02.2019
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.

Customer Service Representative/Telecommunication operator

CONNECTIONS/OPTUM, Blvd
08.2015 - 11.2016

We're we assisted Pharmisit as well as customers with information medical insurance information, And codes.

  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.

Cashier, Phone Operator (Inbound)

NEWK’S EATERY
01.2013 - 06.2015
  • Front House greeter
  • Server
  • Pleasantly greeted all callers and asked how to be of assistance.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Trainer for new employees

Sales, Merchandiser, Stock clerk, Greeter

RAINBOW SHOPS
05.2013 - 01.2015
  • Conducted inventory and restocked items throughout day.
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
  • Cleared front entry area of trash and debris and assisted customers with any assistance they needed with store products
  • Processed product returns and assisted customers with other selections.

Education

High School Diploma -

South Mecklenburg High School
08.2013

High School Diploma -

Vance High School, Charlotte, NC
08.2013

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Central Piedmont Community College
8.2013

Skills

  • Safe Work Practices
  • Customer Needs Assessments
  • Safe Food Handling Procedures
  • Customer Satisfaction
  • Guest Interaction
  • Cash Management
  • Billing and Payment Processing
  • Food and Beverage Service
  • Suggestive Selling
  • Document Orders
  • Sales Transactions
  • High-Volume Environments
  • High-Volume Dining
  • Guest Relations Management
  • Menu Memorization
  • Special Dietary Requirements
  • Sales Expertise
  • Dining Customer Service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Patient Dinning - Compass Group Talent Acqusition
07.2022 - 12.2022
Sales Associate - Edge
10.2021 - 01.2022
Production Worker - BIC Warehouse
06.2018 - 02.2019
Customer Service Representative/Telecommunication operator - CONNECTIONS/OPTUM, Blvd
08.2015 - 11.2016
Sales, Merchandiser, Stock clerk, Greeter - RAINBOW SHOPS
05.2013 - 01.2015
Cashier, Phone Operator (Inbound) - NEWK’S EATERY
01.2013 - 06.2015
South Mecklenburg High School - High School Diploma,
Vance High School - High School Diploma,
Central Piedmont Community College - ,
JAI M. FOUNTAIN