Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

JAI M. FOUNTAIN

Garner,NC
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Summary

Work Objective/Career Goals: My work objective is to become employed by a company that is well established with on-job training and opportunities for growth using my experience and skills already established.

Overview

10
10
years of professional experience

Work History

Patient Dinning

Compass Group Talent Acqusition
Charlotte, NC
07.2022 - 12.2022
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
  • Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
  • Set up and broke down buffet and other self-service areas, organizing components logically.
  • Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.

Sales Associate

Edge
Charlotte, NC
10.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.

Production Worker

BIC Warehouse
Charlotte, NC
06.2018 - 02.2019
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.

Customer Service Representative/Telecommunication operator

CONNECTIONS/OPTUM, Blvd
Charlotte, NC
08.2015 - 11.2016

We're we assisted Pharmisit as well as customers with information medical insurance information, And codes.

  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.

Cashier, Phone Operator (Inbound)

NEWK’S EATERY
Charlotte, NC
01.2013 - 06.2015
  • Front House greeter
  • Server
  • Pleasantly greeted all callers and asked how to be of assistance.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Trainer for new employees

Sales, Merchandiser, Stock clerk, Greeter

RAINBOW SHOPS
Charlotte, NC
05.2013 - 01.2015
  • Conducted inventory and restocked items throughout day.
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
  • Cleared front entry area of trash and debris and assisted customers with any assistance they needed with store products
  • Processed product returns and assisted customers with other selections.

Education

High School Diploma -

South Mecklenburg High School
08.2013

High School Diploma -

Vance High School, Charlotte, NC
08.2013

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Central Piedmont Community College
8.2013

Skills

  • Safe Work Practices
  • Customer Needs Assessments
  • Safe Food Handling Procedures
  • Customer Satisfaction
  • Guest Interaction
  • Cash Management
  • Billing and Payment Processing
  • Food and Beverage Service
  • Suggestive Selling
  • Document Orders
  • Sales Transactions
  • High-Volume Environments
  • High-Volume Dining
  • Guest Relations Management
  • Menu Memorization
  • Special Dietary Requirements
  • Sales Expertise
  • Dining Customer Service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Patient Dinning - Compass Group Talent Acqusition
07.2022 - 12.2022
Sales Associate - Edge
10.2021 - 01.2022
Production Worker - BIC Warehouse
06.2018 - 02.2019
Customer Service Representative/Telecommunication operator - CONNECTIONS/OPTUM, Blvd
08.2015 - 11.2016
Sales, Merchandiser, Stock clerk, Greeter - RAINBOW SHOPS
05.2013 - 01.2015
Cashier, Phone Operator (Inbound) - NEWK’S EATERY
01.2013 - 06.2015
South Mecklenburg High School - High School Diploma,
Vance High School - High School Diploma,
Central Piedmont Community College - ,
JAI M. FOUNTAIN