Patricia Mixer

• Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
• Responded to inquiries by directing calls to appropriate personnel.
• Delivered support to medical staff in completion of patient paperwork.
• Trained new staff on filing, phone etiquette and other office duties.
• Processed payments using cash and credit cards, maintaining accurate records of transactions.
• Worked closely with patients to deliver excellent and direct individualized patient care.
• Provided excellent customer service to patients and medical staff.
• Coordinated transportation to get patients to and from medical appointments.
• Applied administrative knowledge and courtesy to explain procedures and services to patients.

• Created new dessert items for seasonal and special events.
• Managed in-store, pick-up orders and catering needs.
• Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
• Scaled out and mixed ingredients according to recipes and procedures.
• Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.

Internship