Regina Picciuto
Scottsdale,AZ
Summary
Professional and ambitious Aesthetician with 25 plus years experience who has lead a team of Aestheticians, while building a loyal client base.
Driven leader displaying integrity and excellent judgment when performing treatments, and successful at retaining clients by building long-term relationships and surpassing service expectations. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
18
18
years of professional experience
Work History
Lead Aesthetician & Educator
The Skin Clinic of North Scottsdale
Scottsdale , AZ
01.2009 - Current
- Assessed client skin to determine causes of problems, recommend services and educate clients on skin care techniques.
- Generated retail product sales by responding to questions to thoroughly explain benefits and results.
- Increased sales and repeat customer appointments by offering reliable, quality services, specializing in microdermabrasion, chemical peels, Cutera, Lumenis laser treatment for permanent hair reduction, photo-facial, laser toning, and laser vein removal, dermaplane, trained, coached and manage a team of 5 Aestheticians on daily tasks, sales, safety and procedures.
- Conduct & lead monthly team staff meetings
- Consulted individuals to identify goals, answer questions and advise on suitable treatments and products.
- Oversaw preparation of facility and equipment for appointments.
- Boosted repeat patient appointments and sales by offering reliable, quality service.
- Trained and coached team of 5 Aestheticians on safety, daily tasks on all skin care and laser procedures.
Administrative Director/Manager
Dermacare Laser And Skin Care Clinics
Scottsdale, AZ
01.2005 - 09.2009
- Determined staffing requirements, interviewing, hiring and training new employees.
- Performed all sales consultations for clients
- Worked with Medical Director and Corporate office to ensure all safety and medical compliance
- Managed busy calendar for executive team, planning and preparing meetings and communications.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Monitored office supplies to replenish needed inventory before depletion.
- Established work procedures or schedules to organize daily work of administrative staff.
- Worked directly with the Marketing Department to coordinate and managed event-planning for monthly promotional events
- Managed schedules and calendars of 4 management personnel.
- Maintained a constant 75-80% close rate of retail sold to customers
Education
Laser Technology
Advanced Laser Institute
Tempe, AZ02.2005
Skills
- Relationship Building
- Application Instruction - Obagi, Is Clinical, Skin Medica
- Services Performed - Dermaplane, Skin Medica Peels, Microdermabraision and IPL Photo-Rejuvenation, Acne Photo-Dynamic, Laser Vein reduction, Q-switch tattoo removal, Resurfx, Genesis and Skin Pen Microneedling
- Customer Service & Client Consultations
- Personalized Care Regimens & Assessing Skin Condition
- Product Demonstrations
- Dependable and Responsible
- Multitasking and Organization
- Decision Making
- Skincare Product Sales
- Team Leadership
- Microsoft Office, Microsoft Excel, Quickbooks, XP Professional,
- Records Management
- Permanent Makeup Application and Educator
- Information Confidentiality
- Team Collaboration
- Equipment Maintenance & Sanitation
- Planning & Organizing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Aesthetician & Educator
The Skin Clinic of North Scottsdale
01.2009 - Current
Administrative Director/Manager
Dermacare Laser And Skin Care Clinics
01.2005 - 09.2009
Laser Technology
Advanced Laser Institute
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