Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaime Arriola

Brownsville,TX

Summary

Aspiring Texas Game Warden eager to contribute a deep passion for wildlife conservation, outdoor expertise, and a commitment to upholding the laws protecting Texas's natural resources. Adept at navigating diverse terrains and environments, with a keen interest in enforcing conservation regulations, ensuring public safety, and fostering positive community engagement. Possesses strong communication and problem-solving skills, combined with a dedication to preserving the state's rich biodiversity. Seeking a challenging and rewarding career as a Texas Game Warden to actively contribute to the preservation of Texas's unique ecosystems while promoting responsible outdoor recreation and environmental stewardship.

Overview

10
10
years of professional experience
1
1
Certification

Work History

College Loan Officer

Nelnet Student Loan Services
Brownsville, TX
10/01/21 - Current
  • Processing Public Services Loan Forgiveness applications
  • serviced as the voice of Nelnet to customers
  • helped customers with their student loans inquiries ( payment processing or payment options)
  • inbound calls / outbound calls
  • maintain and ensure integrity of data and sensitive information
  • ability to communicate effectively with both customers and team
  • research to provide customer inquires with resolutions in accordance with established laws, regulations, and policies
  • provided contract work for other companies like Mohela and Pheaa
  • Approved or denied loan applications based on established guidelines.
  • Explained various types of loans available to customers and their associated terms and conditions.
  • Provided customer service support throughout the entire process from application through closing.
  • Performed quality assurance reviews on all closed loans for compliance purposes.
  • Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
  • Verified accuracy of loan documents prior to approval.

Park Technician

Gravity Park
South Padre Island, TX
04.2018 - 09.2019
  • Performed routine maintenance on park grounds, including mowing and trimming grass, removing debris, and repairing playground equipment.
  • Conducted regular inspections of park facilities to ensure safety standards were met.
  • Maintained cleanliness of restrooms, trails, parking lots, and other public areas within the park.
  • Ride operator, made sure rides were fully functional before opening.Provided customer service assistance to visitors by answering questions about local attractions and providing directions when needed.
  • Provided maintenance on go kart track.
  • Cashier responsibilities.
  • Ride tester made sure individual parts where are functioning properly, so guests can be safe.
  • Maintenance the go-karts.

Assistant Manager

Davey Jones Ice Cream Parlor
Port Isabel, TX
03.2015 - 08.2017
  • Provided excellent customer service.
  • Responsible for opening and closing.
  • Conducted Inventory.
  • Made weekly schedules.
  • Clean inside and outside the property.
  • Responsible for counting the cash drawer. Depositing money into the cash drawer and responsible for adding up the totals for the business day .

  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Managed customer service inquiries and complaints in a timely manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Assistant Manager

Cutco Cutlery
Brownsville, TX
05.2014 - 05.2014
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Sales, Customer Service, Employee of the Year, Top Sales Man, Communication Skills, Reliable, Excellent Attendance, Time Management, Networking, leadership skills.
  • Presentation of Cutco Knifes and related products.
  • Made schedules for my associated team members and myself.
  • Conducted Interviews.
  • In Charge of a Team.

  • Collaborated with management on developing strategic plans for achieving business goals.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Internship Student

Behavioral Health Solutions Of South Texas
Harlingen, TX
09/01/19 - 12/21/19
  • Developed and implemented communications strategies for various projects.
  • Assisted in the organization of events such as conferences, seminars, and workshops.
  • Researched industry trends and best practices related to specific projects.
  • Work with at-risk youth.
  • Conducted research for presentations
  • Networking
  • Presented for students at schools on drugs, bullying, and awareness of disabilities.
  • Public speaking to the student body.
  • Performed activities with students and at risk youth.

  • Organized data into spreadsheets and databases for easy access by other departments.
  • Participated in brainstorming sessions to generate ideas for campaigns or initiatives.

Education

Bachelor of Science - Addition Studies

The University of Texas Rio Grande Valley
Edinburg, TX
12.2019

Skills

  • Bottom Line LoanMaster Loan Servicing
  • Customer Service-Focused
  • Collections Proficiency
  • Financial Planning Expert
  • Public Speaking Skills
  • Microsoft Office
  • Computer Skills
  • Time Management
  • Computer Networking
  • Communication Skills
  • Google IT Support Professional Certificate

Certification

  • Google IT Support Professional Certificate

Timeline

Park Technician

Gravity Park
04.2018 - 09.2019

Assistant Manager

Davey Jones Ice Cream Parlor
03.2015 - 08.2017

Assistant Manager

Cutco Cutlery
05.2014 - 05.2014

College Loan Officer

Nelnet Student Loan Services
10/01/21 - Current

Internship Student

Behavioral Health Solutions Of South Texas
09/01/19 - 12/21/19

Bachelor of Science - Addition Studies

The University of Texas Rio Grande Valley

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